Top CRM Software Companies

Explore the top CRM software companies driving smarter customer relationships and business growth. These industry leaders offer powerful platforms that centralize customer data, streamline sales and marketing processes, and enhance customer engagement across every touchpoint. Known for their scalability, integration capabilities, and user-friendly design, these solutions help businesses of all sizes build deeper connections, close deals faster, and deliver personalized experiences. Whether you're focused on sales automation, customer retention, or data-driven decision-making, these CRM innovators are setting the standard for modern customer relationship management.

ACT

ACT

Act with Edge's registered headquarters is located in Covent Garden, London, a central and accessible part of the UK's capital. They also maintain operational offices in key global cities.

Overview

Total employees
5797
Headquarters
London
Founded
1959

Act with Edge is a specialized data consultancy dedicated to empowering businesses to make smarter, data-driven decisions and achieve a significant competitive advantage. They partner with organizations to unlock the full potential of their data, transforming complex datasets into actionable insights and measurable business outcomes. Their services span data strategy, data engineering, business intelligence, advanced analytics, and AI solutions, tailored to meet the unique needs of each client.

Agile CRM by Mantra

Agile CRM by Mantra

Agile CRM is headquartered in Plano, Texas.

Overview

Total employees
102
Headquarters
Plano
Founded
2013

Agile CRM is a cloud-based customer relationship management (CRM) software solution designed to help small and medium-sized businesses (SMBs) streamline their sales, marketing, and customer service processes. It offers a range of features including contact management, marketing automation, sales automation, helpdesk, and analytics. Agile CRM aims to provide an affordable and user-friendly alternative to more complex enterprise CRM systems.

Apptivo Inc

Apptivo Inc

Apptivo's headquarters are located in Fremont, California, in the heart of Silicon Valley.

Overview

Total employees
234
Headquarters
Fremont
Founded
2009

Apptivo is a cloud-based software suite designed to help small and medium-sized businesses manage all aspects of their operations, from CRM and project management to invoicing and marketing. With a modular approach, Apptivo allows businesses to select only the applications they need, providing a cost-effective and scalable solution. The platform emphasizes user-friendliness and customization, making it a versatile tool for various industries.

Capsule

Capsule

Capsule CRM's headquarters is located in Manchester, United Kingdom.

Overview

Total employees
55
Headquarters
Manchester
Founded
2008

Capsule CRM is a simple and effective customer relationship management (CRM) solution designed for small businesses. It helps teams manage contacts, sales pipelines, and tasks in one place, improving customer relationships and driving growth. With its intuitive interface and affordable pricing, Capsule CRM empowers businesses to streamline their sales and marketing efforts without the complexity of larger CRM systems.

Copper

Copper

San Francisco, California, United States

Overview

Total employees
272
Headquarters
San Francisco
Founded
2012

Copper is a customer relationship management (CRM) software specifically designed for businesses that operate within the Google Workspace ecosystem. Launched initially as ProsperWorks, Copper integrates seamlessly with Gmail, Google Calendar, Google Drive, and other Google applications to automate data entry, manage leads, track customer interactions, and provide clear visibility into sales pipelines. The platform is known for its user-friendly interface and focus on helping teams build stronger business relationships with minimal administrative work.

HubSpot

HubSpot

One Microsoft Way, Redmond, Washington, 98052-6399, USA

Overview

Total employees
10851
Headquarters
Redmond
Founded
2006

Microsoft Corporation is a global technology leader that enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft develops, licenses, and supports a wide range of software products, services, and devices. Key offerings include cloud services (Azure), operating systems (Windows), productivity applications (Microsoft 365), business solutions (Dynamics 365), gaming (Xbox), and personal computing devices (Surface). The company is heavily invested in artificial intelligence, aiming to integrate AI capabilities across its product portfolio to enhance user experiences and drive innovation.

Insightly CRM by Unbounce

Insightly CRM by Unbounce

Insightly is headquartered in the SoMa (South of Market) district of San Francisco, California, a major hub for technology and innovation.

Overview

Total employees
95
Headquarters
San Francisco
Founded
--

Insightly is a leading provider of cloud-based Customer Relationship Management (CRM) and project management software designed for small to medium-sized businesses (SMBs) and enterprises. Its platform helps companies build stronger customer relationships, manage leads and sales pipelines, track projects, and streamline business processes. Insightly aims to provide a unified view of customers, enabling businesses to deliver exceptional experiences and drive growth.

Keap

Keap

Keap's headquarters is located in Chandler, Arizona, a vibrant suburb of Phoenix.

Overview

Total employees
700
Headquarters
Chandler
Founded
2001

Keap is a leading provider of CRM, sales, and marketing automation software specifically tailored for small businesses. Their platform helps entrepreneurs and growing companies manage their customer relationships, automate repetitive tasks, streamline sales processes, and personalize marketing efforts. By consolidating these critical functions into a single, user-friendly system, Keap empowers small businesses to focus on what they do best: serving their customers and building their business.

Kustomer

Kustomer

Kustomer's headquarters is located in New York City, the heart of innovation and technology.

Overview

Total employees
280
Headquarters
New York
Founded
2015

Kustomer is a customer relationship management (CRM) platform focused on enabling personalized and efficient customer service interactions. It unifies customer data from various channels into a single view, allowing support agents to provide contextually relevant and proactive assistance. Kustomer aims to empower businesses to build stronger customer relationships and improve customer satisfaction.

Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central

Microsoft's headquarters, commonly known as the Microsoft Redmond campus, is located in Redmond, Washington, USA.

Overview

Total employees
221000
Headquarters
Redmond
Founded
1975

Microsoft Dynamics 365 Business Central is a cloud-based, all-in-one business management solution designed for small and medium-sized businesses (SMBs). It connects finance, sales, service, and operations to streamline processes, improve customer interactions, and enable informed decision-making. Business Central offers a wide range of functionalities, including financial management, supply chain management, CRM, manufacturing, project management, and service management, all within a single, integrated platform. Its modular design allows businesses to start with what they need and scale as they grow.

monday.com

monday.com

Tel Aviv-Yafo, Israel

Overview

Total employees
3127
Headquarters
Tel Aviv-Yafo
Founded
2012

monday.com is a cloud-based Work Operating System (Work OS) that empowers organizations to create custom workflow applications for managing a wide array of projects, processes, and everyday operations. It offers a highly visual and flexible platform with robust features including project tracking, task management, team collaboration tools, powerful automations, and extensive integrations. monday.com caters to diverse industries and team sizes, enabling users to visualize work through multiple views like Kanban, Gantt charts, calendars, and dashboards, thereby boosting productivity, fostering transparency, and improving cross-functional teamwork.

NetSuite

NetSuite

Austin, Texas, USA (as part of Oracle)

Overview

Total employees
19705
Headquarters
Austin
Founded
1998

Oracle NetSuite is a comprehensive cloud-based business management suite that provides organizations with the tools they need to run their operations efficiently and effectively. It offers a unified platform for Enterprise Resource Planning (ERP), financials, Customer Relationship Management (CRM), ecommerce, inventory management, human resources, professional services automation, and more. Designed for businesses of all sizes, from startups to global enterprises, NetSuite enables real-time visibility across departments, streamlined processes, and data-driven decision-making. Its cloud-native architecture ensures scalability, accessibility, and continuous innovation, helping companies adapt to changing market demands and achieve growth.

Nimble

Nimble

Nimble's headquarters is located in Santa Monica, California, a vibrant hub for technology and innovation.

Overview

Total employees
61
Headquarters
Santa Monica
Founded
2009

Nimble is a simple CRM built for small business teams to grow relationships on the go. It combines the power of traditional CRM, contact management, social insights, and sales intelligence into one affordable platform. Nimble helps businesses nurture relationships across multiple channels, track deals, and automate workflows, all within a unified system.

Nutshell LLC

Nutshell LLC

Ann Arbor, Michigan, USA

Overview

Total employees
85
Headquarters
Ann Arbor
Founded
2009

Nutshell LLC is a leading provider of Customer Relationship Management (CRM) and email marketing software designed specifically for small to medium-sized B2B businesses. Their platform helps sales and marketing teams manage leads, automate sales processes, track customer interactions, and execute email marketing campaigns, all with the goal of closing more deals and growing revenue. Nutshell is known for its user-friendly interface, robust feature set, affordable pricing, and exceptional customer support.

Pipedrive

Pipedrive

Pipedrive's primary headquarters is strategically located in Tallinn, Estonia, the vibrant tech hub where the company was originally founded. This location serves as a core center for product development and European operations.

Overview

Total employees
980
Headquarters
Tallinn
Founded
2010

Pipedrive is a globally recognized, cloud-based Customer Relationship Management (CRM) software company. Founded in 2010, Pipedrive provides a sales pipeline management tool designed by salespeople, for salespeople. It focuses on helping small and medium-sized businesses manage their sales processes, track deals, and close them faster. Known for its user-friendly interface and visual sales pipeline, Pipedrive empowers users to organize leads, track communications, automate tasks, and gain insights into sales performance. The platform serves hundreds of thousands of users in over 170 countries, offering a customizable and scalable solution to enhance sales productivity and drive revenue growth.

Salesforce

Salesforce

Salesforce's global headquarters is prominently located in the Salesforce Tower in downtown San Francisco, California.

Overview

Total employees
86859
Headquarters
San Francisco
Founded
--

Salesforce is a leading American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development. Salesforce's flagship platform, Customer 360, integrates every part of a company that touches customers — marketing, sales, commerce, service, and IT — with a single, shared view of customer information. The company is a pioneer in the Software-as-a-Service (SaaS) model and is known for its commitment to innovation, customer success, and its 'Ohana' culture, which emphasizes trust, equality, and giving back to the community through its 1-1-1 philanthropic model.

Salesmate

Salesmate

Salesmate is headquartered in Ahmedabad, Gujarat, India, a city known for its entrepreneurial spirit and thriving tech scene.

Overview

Total employees
28
Headquarters
Ahmedabad
Founded
2016

Salesmate is a cloud-based CRM platform designed to help small and medium-sized businesses streamline their sales, marketing, and customer support processes. It offers features such as sales automation, contact management, email marketing, and reporting to improve sales performance and customer relationships.

SAP

SAP

SAP's global headquarters is located in Walldorf, a town in the Rhein-Neckar district of Baden-Württemberg, Germany.

Overview

Total employees
130761
Headquarters
Walldorf
Founded
1972

SAP (System Analysis Program Development) is a German multinational software corporation that makes enterprise software to manage business operations and customer relations. The company is especially known for its ERP (Enterprise Resource Planning) software. SAP applications help companies of all sizes and in all industries run their businesses profitably, adapt continuously, and grow sustainably. Their comprehensive suite of solutions covers areas like finance, human resources, supply chain management, customer relationship management, and advanced analytics, increasingly leveraging cloud computing and artificial intelligence.

ServiceNow

ServiceNow

Santa Clara, California, United States, in the heart of Silicon Valley.

Overview

Total employees
31327
Headquarters
Santa Clara
Founded
--

ServiceNow (NYSE: NOW) is a leading American digital workflow company that makes work, work better for people. Its cloud‑based platform and solutions help digitize and unify organizations, delivering great experiences and unlocking productivity for employees and the enterprise. ServiceNow provides solutions for IT workflows, employee workflows, customer workflows, and creator workflows, enabling enterprises to automate processes and improve operational efficiency across various departments.

SugarCRM

SugarCRM

SugarCRM's global headquarters is located in the vibrant Research Triangle Park (RTP) area of North Carolina, a prominent technology and research hub.

Overview

Total employees
584
Headquarters
Durham
Founded
2004

SugarCRM is a software company that provides a market-leading customer relationship management (CRM) platform designed to help businesses create customers for life. SugarCRM's platform focuses on making the hard things easier for sales, marketing, and customer service professionals. It offers solutions for sales-force automation, marketing automation, and customer service, leveraging artificial intelligence (AI) to provide predictive insights and a high-definition customer experience (HD-CX). The platform is known for its flexibility, customizability, and commitment to innovation, empowering organizations to understand their customers better and anticipate their needs.

V

Vtiger CRM

Vtiger's primary global headquarters and key development center is located in Bengaluru (Bangalore), India, a prominent technology and innovation hub in Asia.

Overview

Total employees
219
Headquarters
Bengaluru
Founded
2004

Vtiger CRM is a unified customer relationship management (CRM) solution trusted by thousands of businesses to manage customer data and interactions across sales, marketing, and customer service. It provides a suite of tools including sales force automation, email marketing, help desk software, project management, and inventory management. Available in both cloud and open-source versions, Vtiger aims to deliver powerful CRM capabilities that are accessible, customizable, and designed to help businesses build lasting customer relationships and achieve operational excellence.

Zendesk

Zendesk

San Francisco, California, in the SoMa (South of Market) district.

Overview

Total employees
7320
Headquarters
San Francisco
Founded
2007

Zendesk is a service-first CRM company that builds software designed to improve customer relationships. With a focus on both customer service and sales, Zendesk's platform empowers businesses to provide seamless, personalized support and engagement across multiple channels. Their products are known for being powerful yet flexible, and scale to meet the needs of any business, from startups to large enterprises. Zendesk aims to help companies create better customer experiences, foster loyalty, and drive growth through innovative and intelligent solutions.

Zoho

Zoho

Austin, Texas (Del Valle)

Overview

Total employees
26358
Headquarters
Del Valle
Founded
--

Zoho Corporation is a multinational technology company renowned for its comprehensive suite of online business, productivity, and collaboration applications. Founded in 1996, Zoho offers over 55+ applications, including its flagship Zoho One operating system for businesses, CRM, finance tools, HR management, and more. With a strong focus on R&D, user privacy, and affordability, Zoho serves over 100 million users globally, from small businesses to large enterprises. The company is privately held, profitable, and known for its unique 'transnational localism' philosophy, establishing offices and development centers in diverse, often rural, locations worldwide.