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ServiceNow (NYSE: NOW) is a leading American digital workflow company that makes work, work better for people. Its cloud‑based platform and solutions help digitize and unify organizations, delivering great experiences and unlocking productivity for employees and the enterprise. ServiceNow provides solutions for IT workflows, employee workflows, customer workflows, and creator workflows, enabling enterprises to automate processes and improve operational efficiency across various departments.
Serves as the global nerve center for ServiceNow, housing executive leadership, core research and development teams, global strategy, marketing, finance, and corporate operations.
State-of-the-art, multi-building campus featuring open and collaborative workspaces, extensive employee amenities including cafes, fitness centers, and outdoor recreational areas. Designed with sustainability principles and a focus on fostering innovation and employee well-being.
Characterized by innovation, customer focus, and a fast-paced environment. ServiceNow promotes a culture of 'hungry and humble,' encouraging teamwork, continuous learning, diversity, and inclusion. Emphasis is placed on employee growth and creating a positive impact.
Strategically located in Silicon Valley, providing access to a rich talent pool, a vibrant tech ecosystem, and proximity to key partners and customers. The headquarters symbolizes ServiceNow's growth and its position as a leader in the enterprise software industry.
ServiceNow operates globally with offices and data centers across the Americas, Europe, Middle East, Africa (EMEA), and Asia Pacific (APAC). Its worldwide presence supports functions including research and development, sales and marketing, customer support, professional services, training, and data hosting, enabling the company to serve thousands of enterprise customers in various industries around the world.
2225 Lawson Lane
Santa Clara
California
USA
Address: The Leadenhall Building, 122 Leadenhall St, London EC3V 4AB, UK
Serves as a strategic center for ServiceNow's business expansion and customer engagement across the EMEA region, supporting a large ecosystem of customers and partners.
Address: Salarpuria Sattva Knowledge City, Inorbit Mall Road, HITEC City, Hyderabad, Telangana 500081, India
Acts as a critical R&D and global delivery center, driving innovation for ServiceNow's platform and supporting customers worldwide with technical expertise and services.
Address: Hoekenrode 3, 1102 BR Amsterdam, Netherlands
Central point for ServiceNow's European operations, facilitating customer engagement, partner ecosystem development, and regional market expansion in continental Europe.
Address: Level 23, 1 Farrer Place, Sydney, NSW 2000, Australia
Drives ServiceNow's growth and customer adoption in the ANZ market, tailoring solutions to meet local business needs and regulatory environments.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, ServiceNow' leadership includes:
ServiceNow has been backed by several prominent investors over the years, including:
ServiceNow strengthened its executive team over the past year with key appointments including a new Chief Strategy and Corporate Affairs Officer, a new President for EMEA, and a new Chief Commercial Officer following the retirement of the previous CCO, to support its continued growth and strategic initiatives.
Discover the tools ServiceNow uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
ServiceNow predominantly uses the 'first.last@servicenow.com' email format for its employees. While this is the most common structure, variations might exist for specific roles or legacy accounts, but direct outreach is most likely to succeed with this pattern.
first.last@servicenow.com
Format
jane.doe@servicenow.com
Example
90%
Success rate
ServiceNow Press Room • May 7, 2024
ServiceNow commenced its annual Knowledge 2024 conference, highlighting significant advancements in its platform with new generative AI capabilities designed to boost productivity, intelligence, and innovation for enterprises globally....more
ServiceNow Investor Relations • April 24, 2024
ServiceNow announced strong financial results for Q1 2024, with subscription revenues growing 25% year-over-year (24.5% in constant currency). The company highlighted continued customer demand for its AI-powered workflow automation platform....more
TechCrunch • March 7, 2024
ServiceNow announced a strategic collaboration with Nvidia to develop and launch generative AI solutions tailored for the telecommunications industry, aiming to improve customer service, streamline network operations, and boost operational efficiency for telcos....more
ServiceNow Press Room • February 28, 2024
ServiceNow and IBM announced an expansion of their strategic partnership to integrate ServiceNow's AI-powered IT automation capabilities with IBM's watsonx AI and data platform, aiming to deliver new generative AI solutions for IT operations....more
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