ServiceNow
ServiceNow's Overview
ServiceNow is a leading American cloud computing company specializing in digital workflow automation. Its core offering, the Now Platform, provides a robust foundation for businesses to streamline and automate IT, employee, and customer workflows. Key solutions include IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), HR Service Delivery (HRSD), and Security Operations (SecOps). ServiceNow aims to make the world of work, work better for people by simplifying complex processes, improving productivity, and delivering intuitive experiences for employees and customers alike across various industries.
Where is ServiceNow's Headquarters?
HQ Function
Serves as the central hub for corporate leadership, strategic decision-making, primary research and development activities, and global operations management.
Notable Features:
Modern campus designed for collaboration, featuring open workspaces, advanced technology infrastructure, and employee amenities supporting wellbeing and innovation. The facilities often reflect sustainable design principles.
Work Culture:
Characterized by innovation, a fast-paced environment, strong emphasis on collaboration ('One Team' value), customer success focus, and fostering employee growth within the digital transformation landscape.
HQ Significance:
The headquarters acts as the nerve center for ServiceNow's worldwide operations, drives key product innovations, and symbolizes its prominent position within the global enterprise software industry and Silicon Valley.
Values Reflected in HQ: The HQ design and operations aim to reflect ServiceNow's core values, including innovation, customer focus, teamwork ('Win as a team'), and creating a positive employee experience.
Location:
ServiceNow maintains a significant global footprint with major offices, R&D centers, and data centers strategically located across the Americas, Europe, Middle East, Africa (EMEA), and Asia Pacific (APAC). This extensive network supports worldwide sales operations, localized customer support, global professional services delivery, continuous product development leveraging international talent pools, and robust cloud infrastructure.
Street Address:
2225 Lawson Ln
City:
Santa Clara
State/Province:
CA
Country:
USA
ServiceNow's Global Presence
Hyderabad, Telangana/India
Address: Building No. H06, Phoenix SEZ, SY No 30(P), 34(P), 35(P) & 38(P), Gachibowli, Hyderabad, Telangana 500081, India
Serves as a key talent hub for engineering and IT skills, supports global product innovation, and provides technical support and services, particularly for the APAC region and global customers.
Amsterdam, North Holland/Netherlands
Address: Hoogoorddreef 5, 1101 BA Amsterdam
Drives business development and customer engagement across EMEA, supports the regional partner ecosystem, and provides localized services and support to European clients.
London, England/UK
Address: Floor 2, 10 Exchange Square, Primrose St, London EC2A 2BR, United Kingdom
Manages key customer accounts and partnerships within the UKI region, delivers localized solutions, and supports ServiceNow's growth in one of its major international markets.
Chicago, IL/USA
Address: 176 N Upper Wacker Dr, Chicago, IL 60606
Serves as a hub for Midwest operations, supporting customer engagement, sales activities, and providing a base for various functional teams within the US market.
Buying Intent Signals for ServiceNow
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of ServiceNow
As of April 2025, ServiceNow' leadership includes:
Investors of ServiceNow
ServiceNow has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Over the past year, ServiceNow strengthened its commercial leadership with a key appointment. There have been no major publicly announced C-suite departures during this period, indicating leadership stability.
New Appointments:
Technology (Tech Stack) used by ServiceNow
Discover the tools ServiceNow uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
ServiceNow Email Formats and Examples
ServiceNow primarily uses the [first name].[last name]@servicenow.com email format for its employees. This is a common structure for large corporations.
[first].[last]@servicenow.com
Format
jane.doe@servicenow.com
Example
90%
Success rate
News and media
ServiceNow Press Room • May 7, 2024
ServiceNow Unveils New AI-Powered Capabilities to Accelerate Productivity and Innovation
At its annual Knowledge 2024 conference, ServiceNow announced significant advancements in artificial intelligence across the Now Platform, including new generative AI features designed to enhance automation, improve user experiences, and boost productivity for customers....more
ServiceNow Investor Relations • April 24, 2024
ServiceNow Announces First Quarter 2024 Financial Results
ServiceNow reported strong financial performance for Q1 2024, exceeding revenue and profitability expectations. Subscription revenues grew significantly, driven by continued demand for its workflow automation platform and increasing adoption of AI capabilities....more
ServiceNow Press Room • February 28, 2024
ServiceNow and NVIDIA Introduce Telco-Specific GenAI Solutions to Elevate Service Experiences
ServiceNow announced a collaboration with NVIDIA to develop generative AI solutions tailored for the telecommunications industry, aiming to improve customer service and operational efficiency using telco-specific large language models on the Now Platform....more
ServiceNow Press Room • November 7, 2023
ServiceNow Appoints Paul Smith as Chief Commercial Officer
ServiceNow announced the appointment of Paul Smith as its new Chief Commercial Officer. Smith brings extensive experience in leading global sales organizations and will oversee ServiceNow's worldwide sales strategy and execution....more
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