What Does Salesforce Do?

Total employees86859
HeadquartersSan Francisco
FoundedN/A

Salesforce is a leading American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development. Salesforce's flagship platform, Customer 360, integrates every part of a company that touches customers — marketing, sales, commerce, service, and IT — with a single, shared view of customer information. The company is a pioneer in the Software-as-a-Service (SaaS) model and is known for its commitment to innovation, customer success, and its 'Ohana' culture, which emphasizes trust, equality, and giving back to the community through its 1-1-1 philanthropic model.

Where Is Salesforce's Headquarters?

HQ Function

Serves as the primary hub for global operations, strategic leadership, product innovation and development, and core corporate functions including finance, legal, and human resources.

Notable Features:

The Salesforce Tower is the tallest office building in San Francisco and second tallest west of the Mississippi River. It features the 'Ohana Floor' on the top level, an open space for employees, customers, partners, and community events, offering panoramic city views. The building is LEED Platinum certified, reflecting a commitment to sustainability.

Work Culture:

Salesforce is renowned for its 'Ohana' culture, which translates to 'family' in Hawaiian. This culture emphasizes trust, customer success, innovation, equality, and sustainability. The HQ environment is designed to be collaborative, inspiring, and inclusive, with a focus on employee well-being and community engagement.

HQ Significance:

The Salesforce Tower is a significant landmark in San Francisco, symbolizing the company's growth, its impact on the tech industry, and its commitment to the Bay Area. It represents a modern workspace designed to foster innovation and collaboration.

Values Reflected in HQ: The headquarters reflects Salesforce's core values: Innovation (state-of-the-art design and technology), Community (Ohana Floor for public and employee use), Sustainability (LEED Platinum certification), and Success (iconic presence in a major global city).

Location:

Salesforce maintains a significant global presence with offices and data centers strategically located across the Americas, Europe, the Middle East, Africa (EMEA), and Asia Pacific (APAC). This expansive network enables Salesforce to support its diverse international customer base with localized sales, customer service, technical support, marketing, and research and development efforts. Key international hubs include London, Dublin, Tokyo, Sydney, and Hyderabad, complementing its North American operations.

Street Address:

415 Mission St

City:

San Francisco

State/Province:

CA

Country:

USA

Where Else Does Salesforce Operate Around the World?

London, United Kingdom

Address: Salesforce Tower, 110 Bishopsgate, London EC2N 4AY, UK

Drives business growth, customer engagement, and partner ecosystem development throughout the UK and EMEA, providing localized expertise and support for Salesforce's expanding customer base.

New York, NY, USA

Address: Salesforce Tower New York, 1095 Avenue of the Americas, New York, NY 10036, USA

Strengthens Salesforce's presence in a critical global business and financial center, fostering deep relationships with major clients and driving adoption of Salesforce solutions in the Eastern United States.

Tokyo, Japan

Address: Salesforce Tower Tokyo, JP Tower, 2-7-2 Marunouchi, Chiyoda-ku, Tokyo 100-7012, Japan

Facilitates Salesforce's growth and customer success in Japan, addressing specific market needs and cultural nuances while promoting digital transformation for local enterprises.

Buying Intent Signals for Salesforce

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Salesforce? Meet the Executive Team

As of April 2025, Salesforce' leadership includes:

Marc Benioff - Chair, Chief Executive Officer & Co-Founder
Brian Millham - President and Chief Operating Officer
Amy Weaver - President and Chief Financial Officer
Parker Harris - Co-Founder and Chief Technology Officer, External
Sabastian Niles - President and Chief Legal Officer

Who's Investing in Salesforce?

Salesforce has been backed by several prominent investors over the years, including:

Publicly Traded (NYSE: CRM)
The Vanguard Group
BlackRock Inc.
State Street Corporation
Fidelity Management & Research Company (FMR Co.)

What Leadership Changes Has Salesforce Seen Recently?

Hire2
Exits3

Over the past 12 months, Salesforce has experienced several notable executive changes, including key appointments aimed at strengthening its product and go-to-market strategies, particularly in AI and specific business units like Slack, alongside some significant departures as leaders pursued new opportunities.

Departures

Lidiane Jones, Lidiane Jones departed her role as CEO of Slack to become CEO of Bumble Inc.
Ariel Kelman, Ariel Kelman stepped down from his position as President and Chief Marketing Officer.
Miguel Milano, Miguel Milano departed his role as Chief Revenue Officer at Salesforce.

New Appointments:

Denise Dresser, Denise Dresser was appointed CEO of Slack, bringing extensive experience to lead Salesforce's collaboration platform.
Mike Spencer, Mike Spencer joined Salesforce as President and Chief Revenue Officer to lead global sales efforts.

What Technology (Tech Stack) Is Used bySalesforce?

Discover the tools Salesforce uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Salesforce Email Formats and Examples

Salesforce primarily uses the [first_initial][last]@salesforce.com email format. Other less common formats may exist within the organization, but this is the most widely observed pattern.

[first_initial][last]@salesforce.com (e.g., jdoe@salesforce.com), [first].[last]@salesforce.com (e.g., jane.doe@salesforce.com)

Format

mbenioff@salesforce.com

Example

90%

Success rate

What's the Latest News About Salesforce?

Salesforce Newsroom • May 21, 2024

Salesforce and L’Oréal Partner to Define the Future of Beauty Tech with AI

Salesforce and L’Oréal today announced a new partnership to deploy new commerce and AI capabilities for L’Oréal Group brands worldwide. This collaboration aims to enhance personalized beauty experiences for consumers and streamline L’Oréal’s direct-to-consumer strategies using Salesforce's Commerce Cloud and Einstein AI technologies....more

Salesforce Newsroom • May 7, 2024

Salesforce Introduces New AI-Powered Workflows for Financial Services Cloud to Help Boost Banker and Agent Productivity

Salesforce announced new AI-powered workflows embedded in Financial Services Cloud, designed to help bankers and agents increase productivity and deliver personalized client engagement. These workflows leverage Einstein AI to automate tasks, surface insights, and guide next best actions....more

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