What Does Capsule Do?

Total employees55
HeadquartersManchester
Founded2008

Capsule CRM is a simple and effective customer relationship management (CRM) solution designed for small businesses. It helps teams manage contacts, sales pipelines, and tasks in one place, improving customer relationships and driving growth. With its intuitive interface and affordable pricing, Capsule CRM empowers businesses to streamline their sales and marketing efforts without the complexity of larger CRM systems.

Where Is Capsule's Headquarters?

Capsule officeCapsule officeCapsule officeCapsule office
*Images sourced via web search. Rights belong to original owners

HQ Function

The headquarters serves as the central hub for Capsule CRM's operations, including product development, sales, marketing, and customer support.

Notable Features:

While specific architectural details are not publicly emphasized, the office likely reflects a modern and collaborative work environment conducive to software development and customer engagement.

Work Culture:

Based on company descriptions, Capsule CRM likely fosters a supportive and innovative work culture, focused on delivering a user-friendly and effective CRM solution for small businesses. Values likely include collaboration, customer focus, and continuous improvement.

HQ Significance:

The Manchester headquarters is significant as the birthplace and central operational location for a globally recognized CRM platform.

Values Reflected in HQ: The headquarters location likely reflects Capsule CRM's commitment to innovation, customer success, and a user-friendly approach to CRM.

Location:

Capsule CRM supports its global user base through its web platform, providing customer support, sales, and marketing resources to businesses worldwide.

Street Address:

Suite 1, 3rd Floor, 11-13 Hood Street

City:

Manchester

State/Province:

Lancashire

Country:

United Kingdom

Where Else Does Capsule Operate Around the World?

London, England

Address: Details not publicly available

Serves as a strategic presence in the UK's capital, expanding Capsule CRM's reach and customer base.

Buying Intent Signals for Capsule

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Capsule? Meet the Executive Team

As of April 2025, Capsule' leadership includes:

Duncan Hay - CEO

Who's Investing in Capsule?

Capsule has been backed by several prominent investors over the years, including:

N/A

What Leadership Changes Has Capsule Seen Recently?

Hire0
Exits0

Based on available information, there have been no significant publicly announced executive hires or exits at Capsule CRM in the past 12 months. This could mean the company is experiencing stability in its leadership or that the information is not readily available.

What Technology (Tech Stack) Is Used byCapsule?

Discover the tools Capsule uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Capsule Email Formats and Examples

Capsule CRM's email format typically follows a pattern of first initial and last name, often followed by @capsulecrm.com. This allows for easy identification of employees and a professional communication style.

[first_initial][last]@capsulecrm.com

Format

jdoe@capsulecrm.com

Example

80%

Success rate

What's the Latest News About Capsule?

Financesonline.com • 2023-03-08

Capsule CRM Ranks Highly in FinancesOnline's CRM Software Reviews

Capsule CRM was awarded with the Great User Experience Certificate for 2023 and Premium Usability 2023. The product was praised for its intuitive interface and great user experience....more

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