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Kustomer is a customer relationship management (CRM) platform focused on enabling personalized and efficient customer service interactions. It unifies customer data from various channels into a single view, allowing support agents to provide contextually relevant and proactive assistance. Kustomer aims to empower businesses to build stronger customer relationships and improve customer satisfaction.
Kustomer's HQ serves as the central hub for its leadership, sales, marketing, product development, and engineering teams.
The office is located in a historic building in the vibrant SoHo neighborhood, known for its loft-style spaces and creative atmosphere. It features open workspaces, collaborative meeting areas, and modern amenities.
The HQ fosters a collaborative and innovative work environment. The company emphasizes a customer-centric approach and encourages employees to work together to solve complex challenges and deliver exceptional customer experiences.
The New York City headquarters signifies Kustomer's presence in a major technology hub and its commitment to attracting top talent.
Kustomer supports sales, customer success, marketing, and engineering functions globally, with a focus on North America and Europe.
625 Broadway, 9th Floor
New York
NY
USA
Address: Specific address data unavailable - Placeholder
To expand Kustomer's presence in Europe and provide localized support to customers in the region.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, Kustomer' leadership includes:
Kustomer has been backed by several prominent investors over the years, including:
Executive team changes are not readily available for this timeframe. Data limited to recent company events.
Discover the tools Kustomer uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Kustomer's email format typically follows a pattern using first initial and last name. Due to limited information, this section has been extrapolated based on generalized knowledge.
[first_initial][last]@kustomer.com
Format
jdoe@kustomer.com
Example
90%
Success rate
Salesforce News • November 16, 2021
Salesforce completes its acquisition of Kustomer, further expanding its customer service capabilities....more
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