Nutshell LLC is a leading provider of Customer Relationship Management (CRM) and email marketing software designed specifically for small to medium-sized B2B businesses. Their platform helps sales and marketing teams manage leads, automate sales processes, track customer interactions, and execute email marketing campaigns, all with the goal of closing more deals and growing revenue. Nutshell is known for its user-friendly interface, robust feature set, affordable pricing, and exceptional customer support.
The Ann Arbor headquarters serves as Nutshell's primary center for product innovation, software engineering, sales operations, marketing strategy, customer success, and corporate administration.
Nutshell's HQ is located within Cahoots, a vibrant co-working space and tech hub in downtown Ann Arbor, co-founded by Nutshell. This environment fosters collaboration, innovation, and community engagement within the local tech ecosystem.
Nutshell promotes a 'no-BS', transparent, and collaborative work culture. They value work-life balance, empower their employees, and foster a customer-first mindset. The company supports a hybrid model with both in-office presence at Cahoots and remote work flexibility.
Being in Ann Arbor, a prominent university town and growing tech hub, provides Nutshell with access to skilled talent, research institutions, and a supportive network for technology companies. Its co-location in Cahoots amplifies these benefits.
Nutshell serves a global customer base through its cloud-based SaaS platform. While its physical headquarters is in the USA, its software and services are accessible to businesses worldwide. The company supports international clients and has a distributed team, with many employees working remotely, enabling broader talent acquisition and customer support capabilities across different time zones.
210 S. Fifth Ave.
Ann Arbor
MI
USA
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As of April 2025, Nutshell LLC' leadership includes:
Nutshell LLC has been backed by several prominent investors over the years, including:
No major C-suite executive hires or departures have been publicly announced for Nutshell LLC in the last 12 months. The company's leadership team has remained stable, focusing on strategic growth initiatives.
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Nutshell LLC primarily utilizes an email format consisting of the employee's first name followed by '@nutshell.com'. While other formats might exist internally, this is the most commonly observed public-facing structure.
[first]@nutshell.com
Format
andy@nutshell.com
Example
90%
Success rate
Forbes Advisor • February 20, 2024
Nutshell received the top ranking from Forbes Advisor as the "Best Overall CRM for Small Business" for 2024, citing its user-friendly interface, robust sales automation, unlimited contacts, and transparent pricing....more
Nutshell Blog / G2.com • December 19, 2023
Nutshell earned multiple leadership badges in G2's Winter 2024 Grid Reports for CRM and Email Marketing, reflecting high customer satisfaction scores and strong market presence in categories like CRM, Email Marketing, and Sales Analytics....more
PR Newswire • May 2, 2023
Nutshell announced its acquisition of SharpSpring's marketing automation software, intellectual property, and customer contracts from Constant Contact. This strategic move significantly expanded Nutshell's marketing automation capabilities, integrating them into its CRM platform....more
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