Products
Products
Intent Signals
Job Change Tracking
New Hires & Promotions
Past Champions
Social Media Insights
Competitor Insights
Engagement
Social Publishing
Employee Advocacy
Social Audience
Social Selling
Social AI Copilot
Analytics
Social Analytics
Audience Analytics
Competitor Watchlist
Orchestration
Automated Inbound
Automated Outbound
Social Al Agent
Sales Al Agent
Account Intent Scoring
Multithreading Sales
CRM Enrichment &
Hygiene
Company & Contact Search
Target Account Sourcing
Automated Account Research
Lead Enrichment
Lead Prioritization
Solution
By Team
Sales
Multithread effectively and personalize outreach to convert deals faster
Social Media Marketing
Elevate social presence and drive business growth from social media
RevOps
Identify and prioritize high-intent leads, and improve sales effectiveness
Events & Field Marketing
Find and connect with ICP attendees, and improve event outcomes
Case studies
Everstage
saw 40% higher response rates after using signals from Highperformr
By company type
How
Hot Cognition
discovered high-value leads using signals from Highperformr
Resources
Resources
Blog
Sales and marketing tips, and RevOps guides to help drive sales effectiveness.
Free Tools
Up your social media game using our AI-powered free tools
Case Studies
Stories of how companies improved sales effectiveness using signals
Most popular blogs
How to track job changes using AI Agents
By company type
Developing a multithreaded sales strategy
Pricing
Login
Sign up
Frequently asked questions
These are the most commonly asked questions Highperformr AI. Can’t find what you’re looking for? Talk to us.
Table of Contents
General question
Capabilities & features
Plans & pricing
Implementation & onboarding
Data security & compliance
Results & ROI
Use cases & best practices
Integration & technical requirements
Credits, seats & usage limits
Support & training
General questions
What is Highperformr AI?
Highperformr AI is an integrated platform that unites Sales AI for lead enrichment and engagement with Publishr AI for social publishing automation. It turns sales, CRM, and social data into verified insights for faster outreach. SMBs can start instantly on Plan A or B; enterprises deploy via a custom pilot.
What does Sales AI do?
Sales AI automates contact enrichment (email, phone, LinkedIn, firmographic) and syncs with your CRM to personalize outreach. It cuts manual prep from hours to minutes while keeping verified accuracy. Enterprise users get advanced security, SSO, and custom integration support.
What does Publishr (Marketing AI) do?
Publishr AI drafts, schedules, and cross-posts content to LinkedIn and X for up to 5 profiles.
It includes collaboration, approvals, audience insights, and performance tracking.
SMBs buy once at $229 lifetime; enterprise clients can enable extended analytics.
Who is Highperformr AI for?
For sales, marketing, and revenue teams needing real-time intelligence and automation. SMBs use Plan A or B to enrich and publish faster; enterprises scale across large teams. It fits B2B SaaS, services, and recruiting firms that depend on accurate lead data.
How does Highperformr AI save time?
It automates enrichment, messaging, and post scheduling through native CRM and social sync. Most users reduce prep time from 2 hours to under 2 minutes per prospect. Enterprise setups extend automation through APIs and bulk actions.
Does it replace sales reps or marketers?
No, it augments human teams by removing data and scheduling work.
AI suggests who to contact and what to publish, but users approve final actions.
Large organizations can set approval flows and governance rules to control output.
Can we use Sales AI and Publishr AI together?
Yes. When linked, Sales AI insights feed Publishr for personalized social content. Leads identified in Sales AI can be nurtured through social posts via Publishr. Enterprise deployments often combine both for a 360° prospect view.
How is Highperformr AI different from other sales tools?
It combines verified data sources, CRM sync, and AI-driven personalization in one platform. Sales AI reduces manual prep; Publishr AI automates consistent social presence. Enterprises choose it for data quality, security, and scalability.
Which industries benefit most?
B2B tech, consulting, SaaS, and recruiting firms that rely on LinkedIn and CRM data. SMBs see faster enrichment cycles; enterprises gain data quality and compliance. Any team that sells via email, LinkedIn, or social outreach benefits.
Is there a free trial?
SMBs start instantly with Plan A ($449 / 6 mo) or Plan B ($749 / yr).
Enterprise teams start with a no-risk pilot to test data accuracy and workflow.
Trials include limited credits for enrichment and posting.
Highperformr AI's capabilities & features
What key features are included in Sales AI?
Sales AI offers email, phone, and LinkedIn enrichment, firmographics, and CRM data sync. It includes a Chrome extension for real-time contact lookup and personalized messaging. Enterprise editions add SSO, API access, and usage controls.
What are the main Publishr AI features?
Publishr lets you AI-draft posts, schedule, cross-post, and collaborate across profiles.
It includes approvals, team benchmarks, audience insights, and workflow automation.
Enterprise clients can integrate analytics dashboards and brand libraries.
How does CRM integration work?
Highperformr AI syncs contacts, notes, and activity with popular CRMs like HubSpot and Salesforce. It keeps records updated in real time as data changes. Enterprises can enable two-way sync and custom field mapping.
Can it connect LinkedIn and email workflows?
Yes—Sales AI’s Chrome extension works inside LinkedIn and email to auto-fill data.
It helps build targeted outreach lists and personalized messages fast.
Enterprises can apply bulk rules and permissions for team use.
Are analytics and reports included?
Both Sales AI and Publishr AI include performance dashboards and benchmark reports.
You see enrichment accuracy, social reach, and team output.
Enterprise versions support export and BI integration.
Can we customize templates and messages?
Yes, users can edit AI-drafted emails and posts before publishing.
Custom templates save tone and brand voice for future use.
Enterprise teams manage shared libraries with governance controls.
Does Highperformr AI support multi-user collaboration?
Plan B ($749 / yr) includes 3 seats and team collaboration.
Publishr AI supports up to 5 users for a one-time fee of $229.
Enterprise accounts can add unlimited users with role permissions.
Is there real-time data enrichment?
Yes, Sales AI fetches verified data live from multiple sources on demand.
It keeps contact records fresh and reduces bounce rates.
Enterprises can schedule bulk refresh jobs and API feeds.
Does it automate social content approval flows?
Publishr AI lets teams set draft → review → approve stages.
Admins can define roles and notifications to streamline sign-off.
Enterprise users extend this into workflow automation via API.
What are audience insights and signals?
Publishr AI analyzes engagement data to surface buying or interest signals.
It shows who engages and what topics drive reach.
Enterprise setups tie signals back to CRM and sales pipelines.
Plans & pricing
What plans are available for SMBs?
Sales AI offers Plan A ($449 / 6 mo • 50 k credits • 1 seat) and Plan B ($749 / yr • 100 k credits • 3 seats).
Publishr AI is $229 lifetime for up to 5 users and 5 social profiles.
Both plans run in USD with prepaid terms and no hidden fees.
Can we pay monthly?
No, plans are annual-only or 6-month for Plan A.
The closest alternative to monthly is Plan A (6-month term).
Enterprise pilots run on custom contracts and billing cycles.
What are the main differences between Plan A and Plan B?
Plan A includes 1 seat and 50 k credits, suited for one rep or light usage.
Plan B includes 3 seats and 100 k credits for higher volume teams.
Both include CRM sync and Chrome extension; B adds multi-user access.
Are credits refillable?
Yes, once credits are used, you can renew the plan or upgrade.
Credits represent enrichment actions (email, phone, LinkedIn, etc.).
Enterprise tenants buy bulk credit blocks as needed.
Are there volume discounts for enterprise?
Yes, enterprise pricing is custom based on users and credit volume.
It includes SLAs, SSO, and data integration options.
Quotes are based on requirements shared during a 30-min discovery.
What add-ons are available?
Approved add-ons include website visitor tracking and implementation session.
These may be bundled at no extra cost if pre-approved.
Enterprise plans often bundle custom support and training.
Is there a discount policy?
The listed price is best available for each plan.
If budget is tight, seats or credits can be right-sized.
Enterprise discounts are volume-based and quoted formally.
Can we combine Sales AI and Publishr AI in one package?
Yes, many SMBs use Sales AI for prospecting and Publishr for social engagement.
Bundles share data signals between modules.
Enterprise deployments get unified dashboards and billing.
Are there hidden fees or taxes?
No, pricing is all-inclusive in USD.
Taxes or local charges apply only if mandated by law.
Enterprise agreements specify any additional service fees.
What payment methods are accepted?
SMBs pay by credit card through the billing portal.
Enterprise contracts support invoice and ACH options.
All plans auto-renew unless cancelled before term end.
Implementation & onboarding
How long does setup take?
SMBs can connect CRM, import data, and go live within one day.
Plan B teams usually finish onboarding in under a week with guided sessions.
Enterprise rollouts take 2–4 weeks for SSO, SCIM, and data integration.
What integrations are required?
You only need CRM and social account connections to start.
Sales AI links with HubSpot, Salesforce, and LinkedIn; Publishr links with LinkedIn + X.
Enterprise customers often add web tracking and BI tools.
Is training included?
Yes, basic training and help resources are built in.
Plan B includes one live onboarding call; Plan A is self-serve.
Enterprise deployments receive multi-session enablement with success reviews.
What internal data is needed?
Upload or sync company and contact records from your CRM.
Highperformr AI enriches missing fields automatically.
Enterprise teams may import via secure CSV or API.
What support is available during setup?
In-app chat and email support are available to all SMBs.
Implementation sessions are included when pre-approved.
Enterprise pilots get a named onboarding manager.
What if we exceed seats or credits during setup?
You can upgrade plans or purchase extra credits mid-term.
Overages don’t interrupt service—usage continues seamlessly.
Enterprise agreements include pooled credits and seat scaling.
Are integrations secure?
Yes, OAuth and token-based authentication protect all integrations.
Data is encrypted in transit and at rest.
Enterprise security teams can review documentation and audit logs.
Can we migrate from another platform?
Yes—contact, content, and credit data can be imported from CSV or CRM.
Migration tools handle mapping automatically.
Enterprise migrations include assisted data validation.
Is there an implementation fee?
No extra fee for standard onboarding under SMB plans.
Enterprise pilots may include setup services in the quote.
Approved add-ons like website tracking may be bundled.
What happens after onboarding?
Users gain full access to enrichment, automation, and analytics.
Customer success reviews first-month results to ensure ROI.
Enterprise accounts enter managed success cycles every quarter.
Data security & compliance
How is customer data protected?
All customer data is encrypted end-to-end using industry standards.
Access is role-based, and credentials are never stored in plain text.
Enterprise versions support SOC 2 / GDPR documentation.
Does Highperformr AI comply with GDPR and CCPA?
Yes, data processing follows GDPR Art. 28 and CCPA privacy principles.
You can request data export or deletion anytime.
Enterprise DPA (Data Processing Addendum) is provided on request.
Where is data stored?
Data is stored in secure, cloud-based infrastructure in the U.S.
Backups run daily with encrypted replication.
Enterprise clients can request region-specific storage.
How are third-party data sources vetted?
Highperformr AI uses verified, compliant enrichment providers.
Only business-relevant information is collected—no personal browsing data.
Enterprise clients can whitelist or restrict sources.
Who can access our account data?
Only authorized users in your workspace have access.
Admins control seat permissions and API keys.
Enterprise SSO and SCIM enforce single-identity control.
What happens if we cancel the account?
Your data is retained for 30 days for reactivation.
After that, all records are permanently deleted.
Enterprise clients may set custom retention timelines.
Are there audit logs?
Yes, activity logs record data access, changes, and exports.
Admins can review and download audit trails anytime.
Enterprise reports integrate with SIEM systems.
How is data accuracy maintained?
Sales AI continuously refreshes verified sources to reduce bounce rates.
Publishr metrics are updated from platform APIs every 24 hours.
Enterprise environments schedule bulk data refresh jobs.
Does the system use customer data for AI training?
No, customer data is never used to train public models.
AI models operate within your secure workspace only.
Enterprise accounts can opt into custom model tuning if desired.
What is Highperformr’s uptime and reliability?
Average uptime exceeds 99.9 %.
Systems are monitored 24 × 7 with redundant hosting.
Enterprise SLAs guarantee performance thresholds.
Results & ROI
What ROI can teams expect?
Typical SMBs see 3 × productivity gains and 2 × pipeline growth in 90 days.
Enterprise pilots often achieve measurable ROI in under 6 months.
Exact results depend on data quality and outreach volume.
How quickly will we see results?
Setup is instant and enrichment works from day 1.
Publishr delivers social reach growth within 2–4 weeks.
Enterprise analytics show trend improvements by quarter 1.
How do we measure success?
Track enrichment accuracy, outreach conversions, and social engagement.
Built-in dashboards calculate ROI and credit efficiency.
Enterprise reports export to BI for cross-team visibility.
What are the main success factors?
Clean CRM data, consistent usage, and personalized outreach drive outcomes.
AI recommendations improve over time with user feedback.
Enterprise governance ensures process adoption at scale.
Are there case studies or benchmarks?
Yes, industry benchmarks are available on request.
They show average reply rates, enrichment accuracy, and content reach.
Enterprise references can be shared under NDA.
What are common pitfalls to avoid?
Over-automation or poor data input reduces ROI.
Always verify lead intent and personalize outreach.
Enterprise teams monitor usage quality with analytics.
Does Highperformr AI shorten sales cycles?
Yes, by automating research and messaging prep.
Reps spend more time engaging instead of searching.
Enterprise analytics confirm reduced cycle length by 10–25 %.
Can AI insights replace manual research?
AI covers 80 – 90 % of needed prep; human context finishes the rest.
Use enrichment + LinkedIn insights for final personalization.
Enterprise setups blend both in outreach workflows.
How do we know if credits are being used efficiently?
Dashboards show credit usage per rep and per channel.
Optimize by filtering enrichment rules.
Enterprise admins can set usage caps and alerts.
What if ROI isn’t met?
Review CRM data quality and workflow settings first.
Customer success helps optimize campaigns at no charge.
Enterprise contracts include optional performance reviews.
Use cases & best practices
Typical use-cases for Sales AI?
Lead enrichment, personalized outreach, and account research.
It connects CRM + LinkedIn + email for fast prospecting.
Enterprise teams extend it to scoring and routing.
Typical use-cases for Publishr AI?
Content drafting, scheduling, and cross-posting to LinkedIn and X.
Teams maintain consistent social presence and engagement.
Enterprise users automate approvals and reporting.
Can both modules work together?
Yes, Sales AI insights feed Publishr for context-aware social content.
Posts built from enrichment signals drive relevant conversations.
Enterprise clients integrate both with CRM activity logs.
What industries benefit most?
B2B tech, SaaS, consulting, recruiting, and professional services.
SMBs gain reach; enterprises scale personalization.
Both rely on verified data and consistent posting.
How to keep AI personalization human?
Edit AI-drafted text to add real tone and context.
Review each message before sending or scheduling.
Enterprise policies enforce manual review at key steps.
What’s the best way to launch?
Start with 1–2 reps or profiles, refine templates, then scale.
Use early analytics to fine-tune tone and cadence.
Enterprise rollouts follow a pilot-then-expand model.
How to maintain long-term success?
Keep CRM clean and update enrichment regularly.
Refresh post topics every month using audience insights.
Enterprise admins monitor metrics monthly.
What are quick wins in 30 days?
Automate enrichment and publish 2–3 posts per week.
Use AI suggestions for follow-ups.
Enterprise pilots highlight early engagement boosts.
What mistakes should we avoid?
Uploading unverified lists or ignoring personalization.
Using identical posts across all profiles lowers impact.
Enterprise guidance avoids duplication through governance.
How to scale success?
Increase seats, credits, and social profiles as volume grows.
Replicate top-performing templates across teams.
Enterprise dashboards identify best practices globally.
Integration & technical requirements
Which CRMs are supported?
HubSpot and Salesforce are natively integrated.
Others connect through CSV or Zapier-style tools.
Enterprise API supports any CRM with REST endpoints.
Does it have a Chrome extension?
Yes, the Chrome extension enables instant enrichment on LinkedIn and email.
You can view verified contact details in one click.
Enterprise rollouts manage extension permissions via admin panel.
How does two-way CRM sync work?
Highperformr AI pushes enriched fields and activity logs back to CRM.
Updates appear automatically without manual import.
Enterprise mappings allow advanced field customization.
What APIs are available?
A REST API handles enrichment, credits, and posting endpoints.
It enables workflow automation with external tools.
Enterprise developers get sandbox keys for testing.
Which social platforms are supported?
Publishr connects to LinkedIn (personal/company) and X (Twitter).
You can manage up to 5 profiles under the lifetime plan.
Enterprise modules add analytics connectors.
Are there OS or browser limits?
Chrome is recommended for full feature access.
Safari, Edge, and Firefox support the web dashboard.
Enterprise users can deploy via secure workspaces.
Network requirements?
Stable internet connection, no local installation needed.
All data runs in the browser or via API.
Enterprise IT can whitelist domains for firewall compliance.
Can we integrate with Slack or Teams?
Yes, notifications and approvals can route to Slack or MS Teams.
SMBs connect directly in settings; enterprise uses webhook URLs.
Integration templates are provided in documentation.
How are updates delivered?
All updates roll out automatically, no downtime.
Release notes appear in the dashboard.
Enterprise users may schedule updates off-peak.
Is there a sandbox environment?
Yes, for enterprise developers testing API or workflow changes.
Data in sandbox is isolated and disposable.
SMBs test safely within limited demo credits.
Credits, seats & usage limits
What are credits?
Credits measure enrichment and AI actions in Sales AI.
Each verified email, phone, or LinkedIn lookup uses one credit.
Enterprise credits pool across users for flexibility.
How to track usage?
Real-time dashboards display remaining and used credits.
Email alerts notify when thresholds are near.
Enterprise admins export detailed usage logs.
Do credits expire?
They last for the plan term, 6 months for A, 12 months for B.
Unused credits reset at renewal.
Enterprise contracts define custom carry-over.
What defines a seat?
Each unique user login counts as a seat.
Plan A = 1 seat; Plan B = 3 seats included.
Enterprise adds unlimited seats with access control.
Can we add or transfer seats?
Yes, add seats anytime from billing settings.
Transferred seats inherit same permissions and credits.
Enterprise accounts handle seat mapping centrally.
What happens if credits run out?
You can top-up or upgrade instantly.
The platform continues to function but enrichment pauses until refill.
Enterprise clients have automatic credit renewal.
Are credits shared with Publishr?
No, Publishr is a separate lifetime product without credit limits.
Sales AI credits apply only to enrichment.
Enterprise bundles manage both under unified billing.
Can we see cost per 1 k credits?
Yes, approx. $8.98 per 1 k (Plan A) and $7.49 per 1 k (Plan B).
This helps plan usage by campaign size.
Enterprise pricing is custom per volume tier.
Can credits be refunded?
Credits are prepaid and non-refundable once consumed.
Renewal includes fresh allocation.
Enterprise refunds follow contract clauses.
Do credits include data export?
Yes, export of enriched data is included in credit usage.
No hidden cost for CSV or CRM sync.
Enterprise users can automate bulk exports via API.
Support & training
What support channels exist?
Email and in-app chat are standard for SMBs.
Live response within 24 hours.
Enterprise clients receive dedicated account managers.
Are updates and upgrades free?
Yes, software updates are automatic for all plans.
New AI features roll out monthly.
Enterprise can stage updates to align with IT policy.
What documentation is provided?
Step-by-step guides, video tutorials, and best-practice articles.
Access directly from the help center.
Enterprise clients receive admin-level docs and API references.
Is there a knowledge base or community?
Yes, the help portal includes FAQs, tutorials, and user tips.
Publishr community shares post templates and analytics insights.
Enterprise users join private Slack/Teams channels.
How fast is support response?
Typical first reply under 1 business day.
Critical issues prioritized within 4 hours.
Enterprise SLAs guarantee faster response times.
What is the refund or cancellation policy?
SMBs may cancel at term end; no mid-term refunds.
Accounts remain active until expiry.
Enterprise contracts follow negotiated clauses.
Is personalized training offered?
Yes, for Plan B and above.
Tailored sessions cover CRM sync and outreach strategy.
Enterprise programs include quarterly workshops.
Are there webinars or success sessions?
Monthly live webinars teach new use-cases.
Recordings stay available in the library.
Enterprise can request private sessions for teams.
Can we request new features?
Yes, submit ideas via the feedback portal.
Top-voted requests influence roadmap.
Enterprise clients can sponsor feature development.
How to contact Highperformr AI support?
Use the in-app “Help & Support” menu or email support@highperformr.ai.
Include workspace ID and plan type for faster response.
Enterprise teams contact their assigned success manager directly.