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Zack Urlocker is a seasoned software executive, board member, advisor, and investor with over 25 years of experience in the technology industry. He is renowned for his expertise in go-to-market strategies, scaling SaaS businesses, and open-source software. Zack played a pivotal role as the Chief Operating Officer (COO) at Zendesk, where he helped lead the company from its early stages through a successful IPO and significant global expansion. Prior to Zendesk, he was Executive Vice President of Products at MySQL AB, where he was instrumental in growing the open-source database company until its $1 billion acquisition by Sun Microsystems. Zack is also the co-author of 'The Agile Sell,' a book focusing on modern sales methodologies. He currently serves on multiple boards and advises high-growth technology companies, sharing his deep operational and strategic insights.
Zack Urlocker's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
As COO of Zendesk, Zack Urlocker was instrumental in scaling the company's operations, sales, and marketing, contributing significantly to its growth from a startup to a publicly traded company in 2014.
As EVP of Products at MySQL AB, he played a critical role in the company's global growth, product strategy, and commercial success, leading to its acquisition by Sun Microsystems for $1 billion in 2008.
Co-authored the influential book 'The Agile Sell: A Practical Guide to Selling in a Fast-Paced, Customer-Centric World,' providing valuable insights for modern sales professionals and teams.
Leverages his extensive experience by serving on the boards of and advising several technology companies (e.g., Duo Security (acquired by Cisco), GitLab (IPO), Grafana Labs, Contentful), helping them navigate growth and market challenges.
University of Waterloo
Concordia University
Northwestern University
Highperformr Signals uncover buying intent and give you clear insights to target the right people at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Crescendo is a workplace DEI (Diversity, Equity, and Inclusion) education platform that aims to help companies build more inclusive cultures. It integrates with existing communication tools like Slack and Microsoft Teams to deliver personalized, bite-sized learning content and nudges to employees, focusing on behavior change and fostering allyship. The platform provides actionable insights and analytics to track progress on DEI initiatives.
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