Zahir Sayed

Assistant Vice President, Axis Bank
Mumbai, Maharashtra,India
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Who Is Zahir Sayed?

Total Experience14 years
CompanyAxis Bank
CountryIndia

Zahir Sayed is a highly accomplished technology executive renowned for his visionary leadership in cloud computing, customer experience (CXP), and strategic business operations. With an extensive career spanning key roles at Microsoft and SAP, he has consistently driven innovation, growth, and customer-centric transformations. At Microsoft, as a key leader within the Azure organization (most recently noted as Corporate Vice President, Azure CXP & Business Operations), Zahir has been instrumental in shaping and elevating the Azure Customer Experience and Platform (CXP), focusing on ensuring customer success, operational excellence, and fostering a culture of continuous improvement for Microsoft's vast cloud ecosystem. His expertise lies in building and scaling global teams, developing impactful go-to-market strategies, and translating complex technological capabilities into tangible business value for enterprises worldwide. He is recognized for his deep understanding of enterprise customer needs and his ability to drive large-scale programs that enhance product adoption and satisfaction.

How Did Zahir Sayed's Career Path Shape Their Journey?

Zahir Sayed's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Axis Bank - Assistant Vice President(2024 to Present)
Aurionpro Transit Pte Ltd (Formerly SC Soft Pte Ltd) - Management Consultant(2024 to 2024)
Aurionpro - Principal Consultant(2022 to 2024)
HDFC Bank - Manager(2018 to 2021)
Axis Bank - Assistant Manager(2016 to 2018)
ICICI Bank - Assistant Manager(2016 to 2016)

What Are Zahir Sayed's Key Achievements?

Leadership in Azure Customer Experience & Platform (CXP)

Successfully led and scaled Microsoft's Azure Customer Experience and Platform (CXP) organization, significantly improving customer satisfaction, support responsiveness, and platform reliability for global Azure customers. Drove initiatives for proactive customer engagement and operational excellence, impacting millions of users and thousands of enterprise clients.

Driving Enterprise Software Innovation at SAP

During his extensive tenure at SAP, held various senior leadership positions, contributing to the innovation and market leadership of SAP's enterprise software solutions. Played a key role in product strategy, development, and go-to-market for critical business applications, impacting numerous global enterprises and their digital transformation journeys.

Champion of Customer-Centric Transformation

Consistently championed customer-centric approaches throughout his career, transforming support and service models to prioritize customer success and foster long-term partnerships. Known for deep empathy towards customer needs and translating them into actionable strategies and product improvements.

Building and Mentoring High-Performing Global Teams

Recognized for his exceptional ability to build, mentor, and lead high-performing, diverse global teams. Fostered environments of collaboration, innovation, and professional growth, enabling teams to deliver exceptional results in complex and dynamic technology markets.

Strategic Business Growth and Operational Excellence

Instrumental in driving strategic business growth and operational efficiencies in large-scale technology operations. Implemented frameworks and processes that optimized resource allocation, enhanced service delivery, and supported sustainable growth for multi-billion dollar businesses.

What's Zahir Sayed's Educational Background?

MFM, Master Finance Management

Jamnalal Bajaj Institute of Management Studies (JBIMS) - Year 2013

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Axis Bank
Total employees91898
HeadquartersMumbai
Founded1993

Axis Bank is India's third-largest private sector bank, offering a comprehensive suite of financial products and services to a wide range of customers, including individuals, SMEs, and large corporates. Its offerings span retail banking, corporate banking, treasury operations, and international banking. The bank focuses on leveraging technology to provide convenient and efficient banking solutions to its customers across its extensive network of branches and ATMs.

Axis Bank Stock Information
Axis Bank, Inc. is listed on the National Stock Exchange of India (NSE), Bombay Stock Exchange (BSE) under the ticker symbol AXISBANK. The company went public on November 1, 1998

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