William Sheen

Vice President, EverBank
Jacksonville, Florida,United States
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Who Is William Sheen?

Total Experience23 years
CompanyEverBank
CountryUnited States

William Sheen is a seasoned technology executive currently serving as the Chief Technology Officer (CTO) at Glia, a leading provider of Digital Customer Service solutions. With over two decades of experience in software engineering, product development, and technology leadership, William is responsible for driving Glia's technological vision, strategy, and execution. He leads the company's global engineering, product, and design teams, focusing on innovating and scaling Glia's AI-powered platform to transform how businesses interact with their customers. William is passionate about building high-performing teams and leveraging cutting-edge technologies like AI and machine learning to solve complex business challenges and enhance user experiences. Prior to Glia, he held significant engineering leadership roles at various technology companies, contributing to the development of scalable and robust software systems.

How Did William Sheen's Career Path Shape Their Journey?

William Sheen's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

EverBank - Vice President(2015 to Present)
Chase Home Finance - Correspondent Lending Registration Analyst(2002 to 2005)

What Are William Sheen's Key Achievements?

Led Technological Innovation and Growth at Glia

As CTO of Glia, William has been instrumental in advancing the company's AI-driven Digital Customer Service platform, leading to significant product enhancements, increased market adoption, and recognition as an industry leader. He has overseen the scaling of the technology infrastructure to support rapid global expansion.

Pioneered AI Integration in Customer Service Solutions

Championed and directed the integration of advanced Artificial Intelligence (AI) and Machine Learning (ML) capabilities into Glia's core offerings, significantly improving automation, agent efficiency, and personalized customer interactions.

Built and Scaled High-Performing Engineering Teams

Successfully built, mentored, and scaled Glia's global engineering, product, and design organizations, fostering a culture of innovation, collaboration, and excellence that attracts and retains top technical talent.

Strategic Technology Roadmap Development

Developed and executed a comprehensive technology roadmap aligned with Glia's business objectives, ensuring the platform remains at the forefront of innovation in the digital customer service space and meets evolving market demands.

What's William Sheen's Educational Background?

BS, Economics

Florida State University - Year 1996

Buying Intent Signals for William Sheen

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

EverBank
Total employees3000
HeadquartersJacksonville, Florida
Founded1994

EverBank is a nationwide direct bank, formerly known as TIAA Bank, offering a diverse range of online banking, lending, and investment services for individual consumers and commercial clients. After being acquired by TIAA in 2017 and operating as TIAA Bank, it was sold to a consortium of private investment funds in 2023 and rebranded back to EverBank. The bank focuses on providing competitive rates, digital-first financial solutions, and personalized customer service, with a history stretching back to its original founding in 1994.

EverBank Funding Information
Unknown - Total Funding Raised
not applicable - Most recent funding amount
not applicable - Number of funding rounds
August 1, 2023 - Latest funding round
Lead Investors:
Stone Point Capital
Warburg Pincus
Reverence Capital Partners
Sixth Street
Bayview Asset Management

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