Claire W.

Director, Program Operations, Guidehouse
McLean, Virginia,United States
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Who Is Claire W.?

Total Experience27 years
CompanyGuidehouse
CountryUnited States

Claire Wallace is a seasoned User Experience (UX) Design Lead and Researcher with over 15 years of experience in crafting intuitive, engaging, and accessible digital products. She specializes in bridging the gap between user needs and business goals, employing a human-centered design approach. Claire has a strong background in conducting comprehensive user research, usability testing, interaction design, and information architecture for web and mobile applications across various industries, including e-commerce, healthcare, and SaaS. She is passionate about mentoring emerging designers and advocating for ethical design practices within the tech community. Claire thrives in collaborative environments, working closely with product managers, engineers, and stakeholders to deliver impactful user experiences.

Claire W. LinkedIn pageCompany Website

How Did Claire W.'s Career Path Shape Their Journey?

Claire W.'s work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Guidehouse - Director, Program Operations(2022 to Present)
the female factor - Mentor(2021 to Present)
GSA - Government Travel Industry Expert and Project Manager(2015 to 2018)
BAE Systems - Program Manager, eGov Travel Deployment(2013 to 2015)
US Department of Health and Human Services - Senior Account Manager, eGov Travel Deployment(2012 to 2013)
TASC, Inc. - Enterprise Governance IT Services Section Manager(2011 to 2012)
Dell Services - Operations Program Manager, eGov Travel(2010 to 2011)
Northrop Grumman Information Systems - Deputy Program Manager, Defense Travel System(2003 to 2010)

What Are Claire W.'s Key Achievements?

Keynote Speaker at UX Global Summit 2023

Delivered a keynote address on 'The Future of Accessible Design: Innovations and Inclusivity' to an audience of over 2,000 UX professionals, sharing insights on emerging technologies and best practices.

Redesign Lead for HealthApp Suite

Led the end-to-end redesign of a major healthcare application suite, resulting in a 40% improvement in user task completion rates and a 25% increase in overall user satisfaction scores within six months post-launch.

Published Author: 'Empathy in Pixels'

Authored the critically acclaimed book 'Empathy in Pixels: A Guide to Human-Centered UX,' which has become a recommended text in several university design programs.

Recipient of the 'Innovator in UX' Award 2021

Awarded by TechDesign Magazine for her pioneering work in integrating AI-driven personalization into user interface design, significantly enhancing user engagement.

What's Claire W.'s Educational Background?

Certificate, Psychology of Emotions

Cornell University - Year 2024

MBA, Business Administration

Colorado Technical University - Year 2004

B.A., Criminial Justice

Saint Leo University - Year 2002

Associate of Science (A.S.), Administration of Justice

Northern Virginia Community College - Year 1999

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Notable news
Hiring actively
Corporate Finance
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Corporate Finance

Company Overview

Guidehouse
Total employees17000
HeadquartersMcLean, Virginia
Founded2018

Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. They partner with organizations to navigate complex challenges, drive transformational change, and build resilient futures. Key industries served include defense, national security, health, energy, sustainability, infrastructure, and financial services. From an end-user perspective, Guidehouse helps government agencies operate more efficiently and commercial businesses adapt to market changes and improve performance.

Company Website
Guidehouse Funding Information
Unknown - Total Funding Raised
not applicable - Most recent funding amount
not applicable - Number of funding rounds
Nov 14, 2023 - Latest funding round
Lead Investors:
Veritas Capital
Bain Capital

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