Claire Wallace is a seasoned User Experience (UX) Design Lead and Researcher with over 15 years of experience in crafting intuitive, engaging, and accessible digital products. She specializes in bridging the gap between user needs and business goals, employing a human-centered design approach. Claire has a strong background in conducting comprehensive user research, usability testing, interaction design, and information architecture for web and mobile applications across various industries, including e-commerce, healthcare, and SaaS. She is passionate about mentoring emerging designers and advocating for ethical design practices within the tech community. Claire thrives in collaborative environments, working closely with product managers, engineers, and stakeholders to deliver impactful user experiences.
Claire Wallace's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Delivered a keynote address on 'The Future of Accessible Design: Innovations and Inclusivity' to an audience of over 2,000 UX professionals, sharing insights on emerging technologies and best practices.
Led the end-to-end redesign of a major healthcare application suite, resulting in a 40% improvement in user task completion rates and a 25% increase in overall user satisfaction scores within six months post-launch.
Authored the critically acclaimed book 'Empathy in Pixels: A Guide to Human-Centered UX,' which has become a recommended text in several university design programs.
Awarded by TechDesign Magazine for her pioneering work in integrating AI-driven personalization into user interface design, significantly enhancing user engagement.
Cornell University - Year 2024
Colorado Technical University - Year 2004
Saint Leo University - Year 2002
Northern Virginia Community College - Year 1999
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Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. They partner with organizations to navigate complex challenges, drive transformational change, and build resilient futures. Key industries served include defense, national security, health, energy, sustainability, infrastructure, and financial services. From an end-user perspective, Guidehouse helps government agencies operate more efficiently and commercial businesses adapt to market changes and improve performance.
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