Wako Takayama

Director of User Experience Research (UXR), Clover
Mountain View, California,United States
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Who Is Wako Takayama?

Total Experience36 years
CompanyClover
CountryUnited States

Wako Takayama is an acclaimed User Experience (UX) Director and thought leader with nearly two decades of experience in crafting human-centered digital products and services. Wako specializes in bridging complex user needs with innovative technological solutions, driving engagement and satisfaction across diverse platforms. With a keen eye for detail and a deep understanding of cognitive psychology and design principles, Wako has successfully led multidisciplinary teams in global organizations, transforming user insights into impactful and award-winning designs. Wako is a strong advocate for inclusive design and frequently speaks at international conferences about the future of UX and ethical AI.

How Did Wako Takayama's Career Path Shape Their Journey?

Wako Takayama's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Clover - Director of User Experience Research (UXR)(2020 to Present)
Takayama Consulting - Principal - User Research and Strategy(1998 to 2014)
Conteneo Inc. - Client Engagement Lead(2010 to 2011)
WakoWa Wellness - Certified Acupressure Practitioner, Wellness Coach(2005 to 2008)
Motorola, Lexicus Division - Product Manager, Software + Hardware solution(1993 to 1998)

What Are Wako Takayama's Key Achievements?

Global UX Lead for 'InnovateX Platform'

Led the global UX strategy and execution for the 'InnovateX Platform,' a SaaS product that onboarded over 1 million users in its first year and received the 'Best Enterprise UX' award at the 2022 Tech Innovators Summit.

Pioneer in Ethical AI Design Frameworks

Developed and published an influential framework for 'Ethical Considerations in AI-driven User Experiences,' which has been adopted by several leading tech companies and academic institutions to guide responsible AI product development.

Keynote Speaker at HCI International 2023

Delivered a keynote address on 'The Symbiotic Future of Humans and AI: Designing for Trust and Collaboration' at the prestigious Human-Computer Interaction (HCI) International Conference.

Recipient of the 'Design Leadership Excellence Award'

Awarded the 'Design Leadership Excellence Award' in 2020 by the Pan-Pacific Design Council for outstanding contributions to the design community and mentorship of emerging designers.

What's Wako Takayama's Educational Background?

MA, Anthropology

Stanford University

BA, Anthropology and East Asian Studies

Harvard University

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Hiring actively
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Company Overview

Clover
Total employees3000
HeadquartersSunnyvale
Founded2010

Clover Network, Inc., a subsidiary of Fiserv, provides integrated point-of-sale (POS) hardware and software solutions designed for small and medium-sized businesses. Their platform offers a range of tools including payment processing, inventory management, customer engagement features, reporting, and app integrations, aiming to help merchants streamline operations and grow their business. Clover devices are known for their sleek design and user-friendly interface, catering to various industries like retail, restaurants, and services.

Clover Funding Information
Unknown - Total Funding Raised
$5.5M - Most recent funding amount
1 - Number of funding rounds
December 1, 2010 - Latest funding round
Lead Investors:
Sutter Hill Ventures
Andreessen Horowitz
Accel Partners
First Data Corporation (Acquirer, now Fiserv)

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