Vivek Chandra, PMP, ITIL, CSM

Director, VERISIGN
Ashburn, Virginia,United States
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Who Is Vivek Chandra, PMP, ITIL, CSM?

Total Experience18 years
CompanyVERISIGN
CountryUnited States

Vivek Chandra is a seasoned and results-driven Project Management Professional with over 15 years of experience in managing complex IT projects, programs, and service delivery operations. With PMP, ITIL, and CSM certifications, he possesses a strong foundation in both traditional and agile project management methodologies, as well as IT service management best practices. Vivek excels in leading cross-functional teams, managing stakeholder expectations, mitigating risks, and ensuring projects are delivered on time, within budget, and to the highest quality standards. He has a proven track record of successfully delivering enterprise-level software development, infrastructure, and digital transformation initiatives across various industries. Vivek is passionate about leveraging technology to solve business problems and fostering a collaborative and high-performance team environment.

Vivek Chandra, PMP, ITIL, CSM LinkedIn pageCompany Website

How Did Vivek Chandra, PMP, ITIL, CSM's Career Path Shape Their Journey?

Vivek Chandra, PMP, ITIL, CSM's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

VERISIGN - Director(2011 to Present)
Fannie Mae - Sr. Consultant(2010 to 2011)
Freddie Mac - Sr. Consultant(2009 to 2010)
American College of Cardiology - System Integration Project Manager(2009 to 2009)
Acumen Solutions - The Carlyle Group - Project Manager(2008 to 2009)
American College of Cardiology - System Integration Project Manager(2007 to 2008)
Freddie Mac - Sr. Business Analyst(2006 to 2007)

What Are Vivek Chandra, PMP, ITIL, CSM's Key Achievements?

Successful Delivery of Global CRM Implementation

Led a geographically dispersed team of 25+ members to successfully implement a global CRM system across 5 countries, resulting in a 20% increase in sales productivity and a 15% improvement in customer satisfaction scores within the first year.

ITIL Process Optimization for Service Desk

Championed and executed an ITIL-based process optimization initiative for the IT service desk, reducing incident resolution time by 30% and improving first-call resolution rates by 25%, significantly enhancing end-user experience.

Agile Transformation for Product Development

As a Certified Scrum Master, facilitated the agile transformation for a key product development team, leading to a 40% reduction in time-to-market for new features and a marked improvement in team velocity and morale.

Cost Savings through Vendor Management

Strategically renegotiated vendor contracts and optimized resource allocation for a portfolio of IT projects, achieving an annual cost saving of over $500,000 without compromising on quality or deliverables.

What's Vivek Chandra, PMP, ITIL, CSM's Educational Background?

Engineering, Science

BIT Mesra Student-Industry Relations Cell - Year 1993

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Hiring actively
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Company Overview

VERISIGN
Total employees930
HeadquartersReston, Virginia
Founded1995

Verisign is a global provider of domain name registry services and internet infrastructure, best known for operating the authoritative registries for the .com and .net top-level domains (TLDs). They play a critical role in the internet's Domain Name System (DNS) by ensuring the operational stability and security of these TLDs, as well as two of the internet's thirteen root name servers. Their services enable individuals and businesses worldwide to establish their online presence and navigate the internet reliably.

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VERISIGN Stock Information
VERISIGN, Inc. is listed on the NASDAQ under the ticker symbol VRSN. The company went public on January 29, 1998

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