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Vivek Bali
United Kingdom,United Kingdom
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Vivek Bali is a distinguished global business leader, digital transformation evangelist, and customer experience strategist with nearly three decades of experience in spearheading growth and innovation for multinational corporations, primarily within the consumer goods, retail, and beauty sectors. He is widely recognized for his transformative leadership as the CEO of Sephora South East Asia (LVMH), where he successfully drove significant market expansion, e-commerce growth, and digital adoption across the region. Currently, as the Founder & CEO of CX TransforME, Vivek leverages his extensive expertise to advise and guide organizations in crafting and implementing customer-centric strategies, navigating digital disruption, and achieving sustainable business performance. He is known for his passion for building high-performing teams, fostering innovation, and his deep understanding of Asian consumer markets.
How Did Vivek Bali's Career Path Shape Their Journey?
Vivek Bali's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
What Are Vivek Bali's Key Achievements?
Transformational Leadership at Sephora SEA (LVMH)
As CEO of Sephora South East Asia, Vivek Bali orchestrated a period of significant growth, expanding the brand's footprint into new markets, significantly scaling its e-commerce operations, and championing digital innovation to enhance customer experience and loyalty across multiple countries.
Founder & CEO of CX TransforME Pte Ltd
Established CX TransforME to empower businesses with strategic advisory services focused on customer experience transformation, digital strategy, and leadership development, helping companies adapt to the evolving market landscape and achieve customer-led growth.
Driving Digital and Omnichannel Excellence
Consistently championed and implemented successful digital transformation and omnichannel retail strategies throughout his career, leading to enhanced customer engagement, operational efficiency, and market share growth for the organizations he led.
Thought Leader and Keynote Speaker
Recognized as an influential voice in the retail and customer experience domain, frequently invited to share his insights as a keynote speaker and panelist at prominent industry conferences and forums globally.
What's Vivek Bali's Educational Background?
Buying Intent Signals for Vivek Bali
Highperformr Signals uncover buying intent and give you clear insights to target the right people at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Company Overview
ProdaptProdapt is a leading global technology consulting and managed services provider singularly focused on the Connectedness vertical. They partner with telecommunications, media, and internet companies, helping them transform their businesses with services in cloud, data, AI, and operations. Prodapt's expertise enables clients to accelerate their journey towards a digital future, enhance customer experiences, and improve operational efficiency.
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