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Vikram Agrawal is a dynamic entrepreneur and technology leader, currently serving as the Co-founder and Chief Executive Officer (CEO) of Gallabox, a conversational AI platform designed to help businesses enhance customer engagement and sales. With over a decade and a half of experience in the SaaS, product management, and telecommunications sectors, Vikram has a proven track record of building and scaling innovative tech solutions. He is passionate about leveraging technology to solve complex business problems, particularly for SMBs, enabling them with powerful yet user-friendly tools. His vision for Gallabox is to empower businesses globally with seamless and intelligent customer communication capabilities. Before Gallabox, Vikram held key roles in prominent tech companies, contributing significantly to their product strategy and growth.
Vikram Agrawal's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Successfully co-founded and is leading Gallabox, a rapidly growing conversational AI and customer engagement platform. He has been instrumental in defining the company's vision, product roadmap, and go-to-market strategy, helping thousands of businesses improve their customer interactions.
Championed the development of no-code and low-code solutions within Gallabox, making sophisticated conversational AI tools like chatbots and shared inboxes accessible to businesses without extensive technical resources.
Consistently focused on empowering Small and Medium-sized Businesses (SMBs) with enterprise-grade technology, contributing to their digital transformation and competitive edge in the market.
Recognized as a thought leader in the SaaS and Customer Experience (CX) space, often sharing insights on leveraging technology for business growth, customer retention, and operational efficiency.
Indira institute of management Pune - Year 2002
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Kotak Mahindra Bank Ltd. is an Indian banking and financial services company headquartered in Mumbai. It offers a wide range of banking products and financial services for corporate and retail customers through a variety of delivery channels and specialized subsidiaries in the areas of personal finance, investment banking, life insurance, general insurance, and wealth management. It is India's third largest private sector bank by market capitalization.
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