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Tom Phalon
Toms River, New Jersey,United States
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Find Tom Phalon's PhoneWho Is Tom Phalon?
Tom Phalon is an accomplished executive leader, widely recognized for his transformative tenure as President and Chief Executive Officer of Cengage, a global education and technology company. With a career spanning several decades, he has demonstrated significant expertise in driving digital transformation, strategic growth, and operational excellence within the education and information services industries. Phalon is known for his commitment to making education more affordable and accessible, notably through initiatives like Cengage Unlimited. His leadership has been characterized by a strong focus on customer needs, innovation, and fostering a culture of performance and collaboration.
How Did Tom Phalon's Career Path Shape Their Journey?
Tom Phalon's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
What Are Tom Phalon's Key Achievements?
President and CEO of Cengage
Led Cengage as President and CEO (from 2017 to 2021, after serving as COO from 2014), spearheading its transformation into a digital-first education and technology company. Oversaw significant growth in digital product adoption and revenue.
Launch of Cengage Unlimited
Pioneered and successfully launched Cengage Unlimited in 2018, an innovative subscription service providing students with affordable access to Cengage's entire library of digital higher education textbooks and platforms for a flat fee, fundamentally changing the textbook market.
Navigated Cengage Through Financial Restructuring
Played a key leadership role in guiding Cengage through its Chapter 11 restructuring (completed in 2014), helping the company emerge stronger, more focused, and financially stable, setting the stage for future digital growth.
Advocate for Affordable Learning
Consistently championed initiatives aimed at reducing the cost of educational materials for students, positioning Cengage as a leader in affordability and accessibility in the higher education market.
Extensive Experience in Information Services
Prior to Cengage, held significant leadership roles at other major information services and publishing companies, including McGraw-Hill, building a deep understanding of the evolving media and education landscapes.
What's Tom Phalon's Educational Background?
Bachelors, Business Administration (Marketing)
Stockton University - Year 2007
Certificate of Completion, Personal Development
John Maxwell Personal Development MasterClass - Year 2016
Associates, Business Administration
Ocean County College - Year 2005
Associate's degree, Liberal Arts
Ocean County College - Year 2003
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Company Overview
Bank of AmericaBank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,800 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users.
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