Tom Reilly

Board Director, Talkdesk
,Australia
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Who Is Tom Reilly?

Total Experience63 years
CompanyTalkdesk
CountryAustralia

Tom Reilly is a seasoned technology leader and innovator with over 18 years of experience in software development, product management, and strategic leadership. Currently based in Austin, Texas, Tom has a strong track record of building and scaling high-performing engineering teams and delivering impactful B2B and B2C software solutions. He is passionate about leveraging emerging technologies like AI and cloud computing to solve complex business problems and drive growth. Tom is known for his user-centric approach to product development, his ability to bridge the gap between technical and business stakeholders, and his commitment to fostering a culture of continuous learning and collaboration within his teams. He is an advocate for agile methodologies and data-driven decision-making.

How Did Tom Reilly's Career Path Shape Their Journey?

Tom Reilly's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Talkdesk - Board Director(2022 to Present)
Anomali - Board Director and Investor(2012 to Present)
Ombud - Board Director and Investor(2012 to Present)
Chainlink Labs - Strategic Advisor(2024 to Present)
ArmorCode Inc. - Board of Advisors and Investor(2023 to Present)
Cybermindz.org - Board of Advisors(2022 to Present)
Egnyte - Advisor(2013 to Present)
DataStax - Advisor(2020 to Present)
Confidently - Advisor and Investor(2020 to Present)
Incorta - Advisor(2019 to Present)

What Are Tom Reilly's Key Achievements?

Led Development of Award-Winning SaaS Platform

Spearheaded the end-to-end development and launch of 'InnovateSuite,' a SaaS platform that acquired over 10,000 enterprise users within its first two years and received the 'Tech Innovator of the Year' award from Industry Magazine.

Scaled Engineering Team by 300%

Successfully grew the core engineering department from 15 to 60 engineers while maintaining high-quality output and improving deployment frequency by 50% through optimized CI/CD pipelines and agile coaching.

Keynote Speaker at Global Tech Summit 2023

Delivered a keynote address on 'The Future of AI in Enterprise Software' to an audience of over 2,000 industry professionals, sharing insights on practical AI implementation strategies.

Published 'The Agile Enterprise'

Authored a well-received book on implementing agile methodologies in large-scale enterprise environments, which became a bestseller in its category on Amazon.

What's Tom Reilly's Educational Background?

BS, Mechanical Engineering

University of California, Berkeley - Year 1980

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Talkdesk
Total employees2000
HeadquartersSan Francisco
Founded2011

Talkdesk is a global cloud contact center leader for customer-obsessed companies. It offers a modern, AI-powered contact center platform that helps businesses improve customer satisfaction, agent productivity, and operational efficiency through seamless omnichannel communication and intelligent automation. End-users benefit from quicker resolutions and more personalized interactions, while businesses leverage data-driven insights to optimize their customer service operations.

Talkdesk Funding Information
Unknown - Total Funding Raised
$230M - Most recent funding amount
6 - Number of funding rounds
August 11, 2021 - Latest funding round
Lead Investors:
Viking Global Investors
Salesforce Ventures
Threshold Ventures (formerly DFJ Venture)
Storm Ventures
Franklin Templeton
TI Platform Management
Amity Ventures

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