Multithread effectively and personalize outreach to convert deals faster
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Identify and prioritize high-intent leads, and improve sales effectiveness
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Tina Liu is a results-oriented Assistant Vice President and Merchant Consultant with over 12 years of dedicated experience in the fintech and e-commerce sectors. She excels at partnering with businesses of all sizes, from burgeoning startups to established enterprises, to optimize their payment processing strategies, enhance customer transaction experiences, and drive substantial revenue growth. Tina possesses a deep understanding of the merchant services landscape, including payment gateways, fraud prevention, chargeback management, and emerging payment technologies. She is known for her analytical approach to problem-solving, her ability to translate complex technical details into actionable business insights, and her commitment to fostering long-term client relationships built on trust and mutual success. As an AVP, Tina also plays a pivotal role in mentoring junior consultants and contributing to the strategic development of innovative merchant solutions.
Tina Liu (Assistant Vice President) Merchant Consultant's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Consistently surpassed annual sales and client retention targets, achieving a 25% over-target performance in the last fiscal year by onboarding high-value merchant accounts and expanding service adoption within the existing client base.
Spearheaded the conceptualization and implementation of a new Merchant Success Program, which improved client satisfaction scores by 18% and reduced client churn by 10% within its first year through proactive engagement and tailored support.
Engineered and executed a comprehensive payment optimization strategy for a major retail client, resulting in a 15% reduction in transaction costs and a 5% increase in conversion rates by implementing advanced fraud tools and localized payment methods.
Highperformr Signals uncover buying intent and give you clear insights to target the right people at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Bank of America is one of the world's leading financial institutions, providing a wide array of financial services to individuals, small and medium-sized businesses, and large corporations. For everyday consumers, BofA offers checking and savings accounts, credit cards, home loans (mortgages), auto loans, and investment options through Merrill. Businesses benefit from services like commercial lending, cash management, and investment banking. The bank emphasizes digital convenience through its mobile app and online banking, alongside a large network of ATMs and financial centers across the United States and operations in over 35 countries.
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