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Narayan Menon is a seasoned technology executive and entrepreneur with deep expertise in enterprise software, AI, and customer experience (CX). He is the Co-founder and CEO of Wand, a startup building a conversational AI platform to unlock enterprise knowledge. Prior to founding Wand, Narayan spent nearly six years at Zendesk, where he rose to the position of SVP & GM for the Customer Service business, leading the strategy and development of their flagship product suite. His foundational experience includes over a decade at Microsoft, where he held several product leadership roles and was instrumental in shaping key features for iconic products like Microsoft Office and Skype.
Narayan Menon's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Founded Wand, an innovative startup leveraging conversational AI to revolutionize how enterprises access and utilize internal knowledge, securing funding and building a team to address a critical business need.
As SVP & GM at Zendesk, led the flagship Customer Service business unit, driving product strategy and growth for a market-leading suite of CX tools used by thousands of companies worldwide.
Spent over a decade at Microsoft in various leadership roles, contributing to the development and strategy of core products like Microsoft Office and Skype, impacting millions of users globally.
Indiana University - Kelley School of Business
Manipal Institute of Technology
University of Calicut
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