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Teresa Mancuso
Essex County, New Jersey,United States
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Find Teresa Mancuso's PhoneWho Is Teresa Mancuso?
Teresa Mancuso is an accomplished Principal UX Designer and Researcher with over 15 years of experience in crafting intuitive, engaging, and accessible digital experiences. She is deeply passionate about understanding user behaviors and motivations to drive product strategy and innovation. Teresa has a strong track record of leading design teams, mentoring junior designers, and collaborating effectively with cross-functional stakeholders, including product managers, engineers, and marketing teams. Her expertise spans the entire design lifecycle, from initial concept and user research (qualitative and quantitative), persona development, journey mapping, wireframing, and prototyping, to usability testing and final UI execution. She is a fervent advocate for user-centered design principles and ethical design practices, constantly seeking to create products that not only meet business goals but also genuinely improve users' lives. Teresa is known for her ability to translate complex problems into simple, elegant solutions and for her commitment to fostering inclusive design environments.
How Did Teresa Mancuso's Career Path Shape Their Journey?
Teresa Mancuso's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
What Are Teresa Mancuso's Key Achievements?
Led Redesign of Flagship E-commerce Platform
Spearheaded the end-to-end redesign of a major e-commerce platform, resulting in a 30% increase in conversion rates, a 20% decrease in cart abandonment, and significantly improved user satisfaction scores within the first six months post-launch.
Established and Scaled a User Research Practice
Built a robust user research practice from the ground up within a rapidly growing tech company, implementing standardized methodologies, tools, and a research repository that empowered product teams with actionable insights and reduced design iteration cycles by 25%.
Innovator Award for Accessible Design Initiative
Received the company's annual 'Innovator Award' for championing and implementing an accessibility-first design initiative, ensuring WCAG 2.1 AA compliance across all new product features and significantly expanding the user base.
Published Author & Conference Speaker
Authored a well-regarded chapter on 'Ethical Considerations in AI-driven UX' in a leading industry publication and has been an invited speaker at several international UX conferences, sharing insights on inclusive design and research methodologies.
What's Teresa Mancuso's Educational Background?
BS, Accounting
Seton Hall University - Year 1990
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Company Overview
TravelportTravelport is a global technology company that powers travel bookings for thousands of travel suppliers and travel agencies worldwide. It operates a business-to-business (B2B) travel commerce platform, providing distribution, technology, payment, and other solutions for the global travel and tourism industry. Travelport facilitates travel commerce by connecting the world's leading travel providers (airlines, hotels, car rental companies, cruise lines) with online and offline travel buyers in a proprietary B2B travel marketplace, enabling them to search, share, buy and sell travel.
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