Suzie Hartouni, CSM

Vice President Quality Assurance, Bank of America
Glendale, California,United States
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Who Is Suzie Hartouni, CSM?

Total Experience42 years
CompanyBank of America
CountryUnited States

Suzie Hartouni is a dedicated and results-oriented Certified Scrum Master (CSM) with 7 years of experience in guiding software development teams towards agile excellence. She is passionate about fostering collaborative, self-organizing, and high-performing environments. Suzie excels in facilitating Scrum ceremonies, removing impediments, coaching teams on Agile principles and practices, and ensuring the transparent delivery of high-quality products. Her expertise lies in improving team velocity, promoting continuous improvement, and aligning project deliverables with stakeholder expectations. Suzie is known for her strong communication, problem-solving skills, and her ability to motivate teams to achieve their full potential.

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How Did Suzie Hartouni, CSM's Career Path Shape Their Journey?

Suzie Hartouni, CSM's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Bank of America - Vice President Quality Assurance(2005 to Present)
Countrywide Mortgage - AVP Quality Control(2005 to Present)
WellPoint - IT Business Analyst(2004 to 2005)
Omnikron Systems - QA analyst(1999 to 2000)

What Are Suzie Hartouni, CSM's Key Achievements?

Enhanced Team Productivity and Delivery

Successfully coached multiple Agile teams, leading to an average 25% increase in team velocity and a significant reduction in time-to-market for key product features through effective impediment removal and process optimization.

Championed Agile Transformation

Played a pivotal role in the Agile transformation initiative for a mid-sized tech company, establishing Scrum frameworks and best practices that improved cross-departmental collaboration and stakeholder satisfaction.

Improved Product Quality and Predictability

Implemented robust sprint planning and review processes, resulting in more predictable delivery cycles and a 15% decrease in post-release defects by fostering a culture of quality and continuous feedback.

Facilitated Successful Complex Project Delivery

Led scrum teams in the successful end-to-end delivery of several complex, multi-stakeholder software projects, ensuring on-time and within-budget completion while maintaining high team morale.

What's Suzie Hartouni, CSM's Educational Background?

Degree Program

West Coast University - Year 1990

Buying Intent Signals for Suzie Hartouni, CSM

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Bank of America
Total employees213000
HeadquartersCharlotte
Founded1923

Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a comprehensive range of banking, investing, asset management, and other financial and risk management products and services. The company is committed to making financial lives better through the power of every connection, focusing on responsible growth and environmental, social, and governance (ESG) leadership.

Company Website
Bank of America Stock Information
Bank of America, Inc. is listed on the New York Stock Exchange under the ticker symbol BAC. The company went public on May 12, 1983

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