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Susan Williams is a seasoned Senior Product Manager with over 15 years of experience in spearheading product strategy, development, and launch for innovative SaaS and mobile applications. Currently based in Austin, TX, Susan is passionate about user-centric design and leveraging data analytics to drive product decisions that enhance user engagement and achieve business objectives. She has a strong track record of leading cross-functional teams, defining product roadmaps, and delivering high-impact products in fast-paced, agile environments. Susan is known for her collaborative leadership style, her ability to translate complex technical concepts into clear user benefits, and her commitment to fostering a culture of innovation and continuous improvement.
Susan Williams's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Led the end-to-end product lifecycle for 'ConnectSphere,' a B2B collaboration platform, from conceptualization to global launch. Achieved 200% of target user adoption within the first six months and secured a 4.8-star rating on major review platforms.
Orchestrated the complete redesign and re-architecture of the 'TaskMaster Pro' mobile application, resulting in a 40% increase in daily active users and a 25% improvement in user retention rates. Introduced key features based on extensive user research and A/B testing.
Received the internal 'Product Innovation Award' for conceptualizing and championing a new AI-driven feature set that significantly differentiated the company's flagship product from competitors, leading to a 15% market share increase in its segment.
Wilkes University
American Management Association - Year 1985
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The Williams Companies, Inc. is a leading energy infrastructure company focused on connecting North America's significant hydrocarbon resource plays to growing markets for natural gas and natural gas liquids (NGLs). Headquartered in Tulsa, Oklahoma, Williams owns and operates more than 30,000 miles of pipelines system wide – including Transco, the nation's largest volume and fastest growing interstate natural gas pipeline – and handles approximately 30 percent of the natural gas in the United States used every day for clean-power generation, heating and industrial use.
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