Susan Brown

Head of Travel Operations, Capital One
Chesterfield, Missouri,United States
Find Susan Brown's Email
Find Susan Brown's Phone

Who Is Susan Brown?

Total Experience24 years
CompanyCapital One
CountryUnited States

Susan Brown is a distinguished Principal Data Scientist with over 12 years of experience in leveraging machine learning, artificial intelligence, and big data analytics to drive business innovation and solve complex challenges. Currently based in Austin, Texas, she has a strong track record of leading high-performing teams and delivering impactful data-driven solutions across various industries, including e-commerce, healthcare, and finance. Susan is passionate about the ethical implications of AI and is dedicated to developing responsible AI systems. She excels in translating intricate technical findings into actionable business strategies and is known for her ability to mentor emerging talent in the field. Her expertise spans natural language processing, predictive modeling, and cloud-based data architectures.

How Did Susan Brown's Career Path Shape Their Journey?

Susan Brown's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Capital One - Head of Travel Operations(2025 to Present)
Rocket Travel, Inc, a Booking Holdings Company - Vice President Operations(2021 to Present)
Bunge - Leader Business Automation(2020 to 2021)
Newell Rubbermaid - Director, Customer Service(2004 to 2013)

What Are Susan Brown's Key Achievements?

AI Innovation Award 2022

Received the prestigious 'AI Innovation Award' at Innovatech Corp for developing a novel predictive analytics model that increased customer retention by 18% within the first year of implementation.

Lead Architect of 'InsightStream' Platform

Spearheaded the design and development of 'InsightStream,' a company-wide self-service analytics platform, enabling non-technical users to access and interpret complex datasets, significantly improving data literacy across the organization.

Publication in 'Journal of Machine Learning Research'

Co-authored a peer-reviewed paper titled 'Advancements in Federated Learning for Privacy-Preserving AI,' published in the esteemed Journal of Machine Learning Research (JMLR), contributing to foundational research in the field.

Keynote Speaker at DataCon Global 2023

Delivered a keynote presentation on 'The Future of Responsible AI in Business' to an audience of over 2,000 industry professionals at DataCon Global 2023, sharing insights on ethical AI development and deployment.

What's Susan Brown's Educational Background?

Bachelor of Science - BS, Business, Management, Marketing, and Related Support Services

Western Governors University

Buying Intent Signals for Susan Brown

Highperformr Signals uncover buying intent and give you clear insights to target the right people at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Capital One
Total employees51487
HeadquartersMcLean
Founded1994

Capital One is a well-known American bank holding company specializing in credit cards, auto loans, banking, and savings products. From an end-user perspective, it offers accessible financial services, including a variety of credit card options catering to different needs, straightforward online and mobile banking, competitive savings rates, and financing for car purchases. The company emphasizes technology and digital experiences to help customers manage their money effectively.

Capital One Stock Information
Capital One, Inc. is listed on the New York Stock Exchange under the ticker symbol COF. The company went public on November 16, 1994

Highperformr's free tools for company research

Find contact info

Get verified emails, phone numbers, and LinkedIn profile details

Find similar contacts

Discover contacts with similar roles, seniority, or companies

Perform deep contact research

Uncover insights like skills, work history, social links, and more

Discover, research and enrich contacts with Highperformr — Smarter, Faster

Explore contacts in-depth — from verified emails and phone numbers to LinkedIn activity, job changes, and more — all in one powerful view.

Highperformr AI helps you surface the right people and enrich your CRM with live, accurate contact insights so your teams can connect faster and close smarter.

  • Track signals like job change, promotion, and LinkedIn activity
  • Enrich contacts with verified email, phone, and social data instantly
  • Automate enrichment and updates with powerful workflows
  • Sync enriched contact info directly into your CRM and tools

Thousands of contacts — including decision-makers, influencers, and ICP matches — are just a search away.

Thousands of companies, including, are just a search away.