Leonardo Superti

CEO & Founder, CustomerX
Toledo, Paraná,Brazil
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Who Is Leonardo Superti?

Total Experience19 years
CompanyCustomerX
CountryBrazil

Leonardo Superti is an accomplished Lead Machine Learning Engineer at Reply, based in Milan, Italy, with over 8 years of comprehensive experience in the AI and data science domain. He holds a Ph.D. in Information Technology from Politecnico di Milano, where his research contributed to advancements in machine learning. Leonardo specializes in the end-to-end lifecycle of machine learning projects, from conceptualization and research to development, deployment, and MLOps. His expertise encompasses areas such as Natural Language Processing (NLP), Computer Vision, deep learning, and predictive analytics. He is passionate about translating complex data into actionable insights and innovative AI-driven solutions, leading teams to deliver high-impact projects for various industries.

How Did Leonardo Superti's Career Path Shape Their Journey?

Leonardo Superti's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

CustomerX - CEO & Founder(2017 to Present)
Inside Sistemas - Gerente de Customer Success(2018 to 2018)
DHL - Support Analyst(2010 to 2011)
Net Help Consulting at DHL - Support Analyst(2008 to 2010)
Microsoft - Microsoft Student Partner(2007 to 2008)
PC Office Informatica - Technical Support(2007 to 2007)

What Are Leonardo Superti's Key Achievements?

Ph.D. in Information Technology

Earned a Doctor of Philosophy from Politecnico di Milano, focusing on advanced machine learning techniques and their applications, contributing original research to the field.

Lead Machine Learning Engineer at Reply

Leads and mentors a team of machine learning engineers, architecting and delivering scalable AI solutions, and driving innovation within a leading technology consulting firm.

Multiple Peer-Reviewed Publications

Authored and co-authored several impactful research papers published in reputable international conferences and journals, contributing to the scientific community in areas like deep learning, computer vision, and multi-label image classification.

Development of Production-Level ML Systems

Successfully designed, developed, and deployed multiple machine learning models into production environments, solving real-world business problems and delivering tangible value across different sectors.

Speaker and Contributor to ML Community

Actively contributes to the machine learning community by sharing knowledge through articles, talks, and potentially open-source contributions, fostering learning and collaboration.

What's Leonardo Superti's Educational Background?

Master of Business Administration (MBA), Controladoria, Gestão Empresarial e Financeira

Universidade Paranaense - Year 2016

Technologist, Information Technology

Faculdade Politécnica de Jundiaí - Year 2007

Information Technology

Universidade Federal do Tocantins - Year 2005

Degree Program

Estácio

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Notable news
Hiring actively
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Company Overview

CustomerX
Total employees250
HeadquartersSan Francisco
Founded2018

CustomerX is a dynamic SaaS company dedicated to revolutionizing customer relationship management through innovative AI-powered analytics and engagement tools. We empower businesses to deeply understand their clientele, personalize interactions at scale, and foster lasting loyalty, ultimately driving growth and customer satisfaction. Our platform integrates seamlessly with existing workflows, providing actionable insights and automated solutions for marketing, sales, and support teams.

CustomerX Funding Information
Unknown - Total Funding Raised
$25M - Most recent funding amount
3 - Number of funding rounds
June 15, 2023 - Latest funding round
Lead Investors:
Innovate Capital Partners
Growth Stage Ventures
Tech Accelerate Fund

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