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Stephen Hassell is a distinguished senior executive with over two decades of experience in the technology sector, particularly renowned for his leadership in customer success, enterprise software, and cloud computing. He has a strong track record of driving transformative growth and operational excellence in global organizations. His career includes pivotal roles at major industry players such as SAP, where he served as Chief Operating Officer for Customer Success, and Amazon Web Services (AWS), where he contributed significantly to their enterprise strategy and partner ecosystem. Stephen is recognized for his ability to build and lead high-performing global teams, his strategic vision in go-to-market execution, and his unwavering commitment to delivering exceptional customer value and outcomes.
Stephen Hassell's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
As COO for Customer Success at SAP, Stephen Hassell was instrumental in optimizing global operations, scaling customer engagement models, and enhancing the overall customer experience to drive adoption, retention, and growth across SAP's vast portfolio.
During his tenure at Amazon Web Services, Hassell played a key role in developing and executing strategies that accelerated enterprise adoption of AWS cloud services, focusing on strategic accounts and building robust partner channels.
Throughout his career, Stephen has championed customer-centricity, successfully leading large-scale business transformations that place the customer at the core of strategy and operations, resulting in improved satisfaction and loyalty.
Recognized for his expertise in crafting and implementing effective go-to-market strategies for complex technology solutions, enabling organizations to penetrate new markets and expand their existing customer base.
Northwestern University - Kellogg School of Management - Year 1992
United States Naval Academy - Year 1984
Highperformr Signals uncover buying intent and give you clear insights to target the right people at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Atomation is an Internet of Things (IoT) company delivering an end-to-end solution that connects existing, 'unintelligent' physical assets to the internet. Their platform utilizes small, battery-powered smart sensors (Atoms) that can be attached to various industrial and commercial assets to monitor conditions like motion, temperature, and impact. This data is then transmitted to the cloud for analysis, providing businesses with actionable insights to improve operational efficiency, enable predictive maintenance, and enhance asset utilization without requiring complex integrations or new infrastructure.
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