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Steve Abernethy is a seasoned entrepreneur and business leader, best known as the co-founder and former CEO of SquareTrade, a company that revolutionized the consumer protection plan industry. He led SquareTrade from its inception in 1999, transforming it from a small startup into a leading global provider of protection plans for electronics and appliances, trusted by millions of customers. Under his leadership, SquareTrade was recognized for its innovative technology, customer-centric approach, and rapid growth, ultimately leading to its acquisition by Allstate in 2017 for approximately $1.4 billion. Abernethy is noted for his expertise in building scalable consumer businesses, fostering strong company cultures, and driving innovation in challenging markets. Prior to SquareTrade, he gained experience in consulting and technology sectors.
Steve Abernethy's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Co-founded SquareTrade in 1999 and served as CEO, growing the company from a startup to a globally recognized leader in consumer protection plans, serving millions of customers and partnering with major retailers.
Successfully navigated SquareTrade through its acquisition by Allstate for approximately $1.4 billion in 2017, marking a significant exit and validation of the company's business model and market value.
Pioneered a technology-driven, customer-focused approach to protection plans, offering simpler, faster, and more reliable services compared to traditional warranty providers, significantly enhancing customer satisfaction and trust.
Fostered a positive and high-performing work environment at SquareTrade, which received accolades as a great place to work, contributing to employee retention and company success.
Acknowledged as an influential figure in the tech and consumer services space, often speaking on topics of entrepreneurship, customer service, and building disruptive businesses.
Harvard Business School - Year 1994
Cal Poly San Luis Obispo - Year 1984
Richmond American University London
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The USA Track & Field Foundation is a non-profit organization that supports emerging elite track and field athletes, youth programs, and distance running. It provides grants and resources to help American athletes achieve their full potential on the international stage and to promote the sport at all levels within the United States. The Foundation aims to foster a culture of excellence and participation in track and field.
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