Stephen Grist
Greater London, England,United Kingdom
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Stephen Grist is a highly accomplished executive and strategic leader with over two decades of experience driving innovation and growth in the technology and business consulting sectors. He possesses a strong track record in developing and implementing transformative business strategies, fostering high-performance teams, and leveraging emerging technologies to solve complex challenges. Stephen is known for his analytical mindset, client-centric approach, and ability to navigate dynamic market landscapes, consistently delivering sustainable value for organizations and stakeholders. His expertise spans digital transformation, market development, operational excellence, and corporate strategy.
Professional Summary
Stephen Grist's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Led EMEA Business Expansion
Successfully spearheaded the expansion of a technology consulting division across key European markets, achieving a 40% revenue growth in the region within three years.
Digital Transformation Initiative for FTSE 100 Client
Directed a major digital transformation program for a leading financial services client, resulting in a 25% improvement in operational efficiency and enhanced customer experience.
Innovation Framework Development
Developed and implemented a new innovation framework within his organization, leading to the successful launch of three new service offerings and a significant increase in employee engagement in R&D.
Keynote Speaker at Industry Conference
Invited as a keynote speaker at the 'Future of Tech Summit 2022', sharing insights on AI adoption in enterprise environments to an audience of over 500 industry professionals.
Educational Background
BSc, Maths with Statistics
University of St Andrews - Year 1984
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Company Overview
PuzzelPuzzel is a leading European provider of cloud-based contact centre solutions (CCaaS). Their platform offers an omnichannel approach, enabling businesses to manage customer interactions across voice, email, chat, social media, and SMS. Puzzel focuses on enhancing customer experience through flexible, scalable solutions that integrate with various business systems and often incorporate AI and automation for improved efficiency and agent support.
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