Melanie Fox
New York City Metropolitan Area,United States
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Melanie Fox is a highly accomplished Senior UX Researcher with over 10 years of experience dedicated to understanding user needs and translating them into actionable insights for product development. She possesses a strong background in qualitative and quantitative research methodologies, including usability testing, user interviews, surveys, A/B testing, and ethnographic studies. Melanie excels at collaborating with cross-functional teams, including designers, product managers, and engineers, to ensure that user-centered design principles are at the core of every product decision. She is passionate about advocating for the user and leveraging data to create intuitive, engaging, and accessible digital experiences that solve real-world problems and drive business success. Her work has consistently led to improved user satisfaction, increased engagement, and successful product launches across various industries.
Professional Summary
Melanie Fox's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Redesigned Onboarding Flow, Increasing Conversion by 25%
Led a comprehensive research initiative to identify pain points in the user onboarding process for a major SaaS platform. Synthesized findings into actionable design recommendations, which, upon implementation, resulted in a 25% increase in user conversion rates and a 15% reduction in early churn.
Established a User Research Repository for Company-Wide Access
Designed and implemented a centralized user research repository, enabling streamlined access to past research findings, personas, and user journey maps for over 50 team members. This initiative significantly improved knowledge sharing and reduced redundant research efforts.
Published Paper on 'Ethical Considerations in AI-Powered UX Research'
Authored and presented a well-received paper at the 'UX & AI International Conference 2022', exploring the ethical implications and best practices for employing AI tools in user experience research, contributing to industry-wide discourse.
Mentored Junior UX Researchers
Actively mentored and coached three junior UX researchers, fostering their professional growth and helping them develop core research competencies, leading to their successful contributions to key projects.
Educational Background
Master of Science - MS, Linguistics
Georgetown University - Year 2001
Bachelor of Science - BS, Linguistics / Spanish
Georgetown University - Year 1997
Linguistics (Filología)
Universidad de Salamanca - Year 2000
Regents Diploma
Commack High School - Year 1994
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Company Overview
Speech FoxSpeech Fox provides AI-powered speech recognition and voice analytics solutions. Their technology helps businesses transcribe audio and video content with high accuracy, understand customer interactions, and extract valuable insights from voice data. They focus on supporting multiple languages and dialects, offering APIs for easy integration into existing workflows and applications for industries like customer service, media, and healthcare.
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