Shona Gilbert

SIMS New Business Director, ParentPay Group
Altrincham, England,United Kingdom
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Who Is Shona Gilbert?

Total Experience26 years
CompanyParentPay Group
CountryUnited Kingdom

Shona Gilbert is a results-oriented and innovative Senior Product Manager with over 12 years of experience in the tech industry, specializing in SaaS and mobile application development. She has a proven ability to lead cross-functional teams, define product vision, and deliver user-centric solutions that drive business growth. Shona is passionate about leveraging data analytics and user feedback to iterate on products and enhance user experience. Her expertise spans market research, agile methodologies, product roadmapping, and stakeholder management. She thrives in fast-paced environments and is committed to building products that not only meet market needs but also delight users.

Shona Gilbert LinkedIn pageCompany Website

How Did Shona Gilbert's Career Path Shape Their Journey?

Shona Gilbert's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

ParentPay Group - SIMS New Business Director(2024 to Present)
Institute of Customer Service - Group Client Development Director(2022 to 2024)
The Institute of Customer Service - Client Relationship Director(2020 to 2023)
CPM UK - Business Development Manager(2015 to 2019)
CPM UK Limited - Client Service Manager(2006 to 2015)
PCM - Client Services Manager(2004 to 2006)
United Utilities - Call Centre Manager / Data and Information Manager(2002 to 2004)
Avis - Team Leader(2000 to 2002)
Ticketmaster Entertainment - Team Leader(1998 to 2000)

What Are Shona Gilbert's Key Achievements?

Launched Award-Winning Mobile Application

Led the product development lifecycle for a new consumer mobile app, achieving 1 million downloads within the first year and receiving the 'Best New Tech App' award from TechCrunch Disrupt.

Increased User Engagement by 40%

Redesigned the user onboarding flow for a flagship SaaS product, resulting in a 40% increase in user engagement metrics and a 15% reduction in churn rate within six months.

Successful Market Expansion into EMEA

Developed and executed the product strategy for expanding a key B2B software solution into the EMEA market, contributing to a 25% increase in overall company revenue from the new region.

Mentored Junior Product Managers

Established and led a mentorship program for junior product managers within the organization, improving team skillsets and fostering a collaborative product culture.

What's Shona Gilbert's Educational Background?

Drama, BA Hons

The University of Manchester - Year 1994

Buying Intent Signals for Shona Gilbert

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

ParentPay Group
Total employees2200
HeadquartersCoventry
Founded2003

ParentPay Group is a leading provider of integrated payment and school management software solutions for schools, local authorities, and caterers across Europe. The group offers a suite of services including online payments for school meals, trips, and fees, parental communication tools, and comprehensive school management information systems (MIS) through its brands like ParentPay, ESS (Education Software Solutions), Cypad, and Schoolکنش. Their aim is to simplify administration, improve efficiency for educational institutions, and enhance engagement between schools and parents.

Company Website
ParentPay Group Funding Information
Unknown - Total Funding Raised
not applicable - Most recent funding amount
1 - Number of funding rounds
Nov 1, 2017 - Latest funding round
Lead Investors:
Montagu Private Equity

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