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Shivanshu Murarka is an experienced technology leader and entrepreneur, currently serving as the Co-Founder & CTO at Grammable. He has a strong background in building and scaling AI-driven SaaS products, particularly in the domains of Natural Language Processing (NLP) and Speech AI. Before co-founding Grammable, Shivanshu was a pivotal Founding Engineer at Observe.AI, where he played a crucial role in developing their AI-powered agent enablement platform for contact centers, contributing significantly to its growth from an early stage. His earlier experience includes a tenure as a Software Engineer at Microsoft, working on large-scale distributed systems and cloud technologies. Shivanshu is passionate about leveraging cutting-edge technology to solve complex business problems and is adept at building and leading high-performing engineering teams. He holds a strong academic background in Computer Science.
Shivanshu Murarka's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Co-founded Grammable and currently leads the technology vision, strategy, and execution. Responsible for building the product from the ground up, establishing the engineering culture, and driving innovation in AI-powered communication assistance.
As one of the first engineers, he was instrumental in building Observe.AI's core platform, focusing on speech analytics, NLP, and machine learning infrastructure. Contributed to scaling the product to serve enterprise clients and helped shape the early engineering team and practices.
Led and contributed to key aspects of Observe.AI's platform, which empowers contact center agents with real-time feedback and automates quality assurance, significantly impacting agent performance and customer satisfaction.
Gained valuable experience working on enterprise-scale software and cloud services at Microsoft, contributing to projects that impacted a large user base and provided a strong foundation in software engineering best practices.
NL Dalmia Institute of Management Studies and Reaearch - Year 2010
Padmabushan Vasantdada Patil Prathisthan's College of Engineering - Year 1997
University of Mumbai - Year 1997
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Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,800 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users.
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