Shirine Khoury-Haq
Manchester, England,United Kingdom
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Shirine Khoury-Haq is the Chief Executive Officer of The Co-operative Group, one of the world's largest consumer co-operatives, headquartered in the UK. She made history by becoming the first female CEO of the Group in August 2022. An Australian national, Shirine brings extensive experience in finance, operations, and transformation across various sectors, including retail, financial services, and technology. Before her CEO appointment, she served as the Co-op's Group CFO and CEO of Co-op Life Services, playing a pivotal role in strengthening the Group's financial position. Her prior career includes significant leadership roles such as Chief Operating Officer at Lloyd's of London, and senior positions at IBM and McDonald's. Shirine is known for her strategic leadership, focus on financial resilience, operational excellence, and a deep commitment to the Co-op's ethical values and member-centric approach. She is also a proponent of diversity and inclusion in the workplace.
Professional Summary
Shirine Khoury-Haq's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
First Female CEO of The Co-operative Group
Appointed in August 2022, Shirine Khoury-Haq became the first woman to lead the historic British consumer co-operative in its over 170-year history, marking a significant milestone for the organization.
Strengthening Financial Resilience at Co-op
As Group CFO (from 2019) and subsequently CEO, she has been instrumental in improving the financial stability and performance of The Co-operative Group, focusing on debt reduction, cost management, and strategic investments to navigate challenging economic climates.
Driving Modernization at Lloyd's of London
During her tenure as Chief Operating Officer at Lloyd's of London (2014-2019), she led significant modernization and operational transformation initiatives, including technology upgrades and process improvements within the global insurance market.
Leading Co-op Life Services
Successfully led Co-op's Life Services division (including Funeralcare and Insurance) as its CEO, focusing on customer service, operational efficiency, and navigating the businesses through the complexities of the COVID-19 pandemic.
Educational Background
BComm, Accounting, Economics
The Australian National University - Year 1989
MBA
The Ohio State University Fisher College of Business - Year 1996
Post Grad Diploma, Management and Leadership
University of the West of England - Year 2001
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Company Overview
Co-opThe Co-operative Group, commonly known as Co-op, is one of the world's largest consumer co-operatives, owned by millions of UK members. It operates a diverse range of retail businesses including Food (supermarkets and convenience stores), Funerals, Insurance, and Legal services. The Co-op is committed to ethical trading, community investment, and providing value to its members, distinguishing itself through its values and principles rather than solely profit maximization.
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