Sheela Zemlin
San Francisco, California,United States
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Sheela Zemlin is a highly accomplished and seasoned executive with over 20 years of experience in driving revenue growth and scaling global sales operations for leading technology companies. Currently serving as the Chief Revenue Officer (CRO) at PagerDuty, she is responsible for the company's global go-to-market strategy, sales, customer success, support, services, and partnerships. Throughout her career, Sheela has demonstrated a strong track record in building and leading high-performing teams, developing innovative sales strategies, and expanding market share in competitive B2B SaaS environments. Her expertise spans across sales leadership, business operations, strategic partnerships, and customer relationship management. Prior to PagerDuty, she held CRO positions at Grafana Labs and Bill.com, and significant leadership roles at PwC and Atlassian, where she was instrumental in their growth and market expansion.
How Did Sheela Zemlin's Career Path Shape Their Journey?
Sheela Zemlin's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
What Are Sheela Zemlin's Key Achievements?
Chief Revenue Officer at PagerDuty
Appointed in August 2023, Sheela leads all global go-to-market functions, including sales, customer success, support, services, and partnerships, to drive PagerDuty's revenue growth and market leadership in digital operations management.
Chief Revenue Officer at Grafana Labs
Led Grafana Labs' global revenue generation efforts, including sales, customer success, and solutions engineering, contributing to the company's rapid growth in the open-source observability platform market (May 2022 - June 2023).
Chief Revenue Officer at Bill.com
Successfully scaled Bill.com's sales organization and go-to-market strategies, significantly contributing to its revenue growth and market penetration in the B2B financial automation space (October 2020 - May 2022).
VP, Global Sales & Business Operations at Atlassian
Played a pivotal role in Atlassian's significant growth phase (2013-2018), leading global sales strategy, operations, and enablement, contributing to the company's expansion and successful IPO.
Board Member at Appfire
Serves as a Board Member at Appfire since January 2023, providing strategic guidance and leveraging her extensive go-to-market expertise to support the company's growth in the enterprise software ecosystem.
What's Sheela Zemlin's Educational Background?
MBA, General Management
Harvard Business School
BA, Operations Management (Lean Manufacturing and Supply Chain)
Michigan State University
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Company Overview
Smart Energy WaterSmart Energy Water (SEW) is a global software-as-a-service (SaaS) company that provides AI-powered cloud platforms for energy, water, and gas utilities. Their solutions aim to enhance customer experience, improve operational efficiency, and drive digital transformation for utility providers worldwide, focusing on areas like customer self-service, mobile workforce management, billing, and data analytics. SEW helps utilities connect with their customers in a more modern, digital, and personalized way.
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