Sheela Zemlin

Chief Operating Officer (COO), Smart Energy Water
San Francisco, California,United States
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Who Is Sheela Zemlin?

Total Experience27 years
CompanySmart Energy Water
CountryUnited States

Sheela Zemlin is a highly accomplished and seasoned executive with over 20 years of experience in driving revenue growth and scaling global sales operations for leading technology companies. Currently serving as the Chief Revenue Officer (CRO) at PagerDuty, she is responsible for the company's global go-to-market strategy, sales, customer success, support, services, and partnerships. Throughout her career, Sheela has demonstrated a strong track record in building and leading high-performing teams, developing innovative sales strategies, and expanding market share in competitive B2B SaaS environments. Her expertise spans across sales leadership, business operations, strategic partnerships, and customer relationship management. Prior to PagerDuty, she held CRO positions at Grafana Labs and Bill.com, and significant leadership roles at PwC and Atlassian, where she was instrumental in their growth and market expansion.

How Did Sheela Zemlin's Career Path Shape Their Journey?

Sheela Zemlin's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Smart Energy Water - Chief Operating Officer (COO)(2024 to Present)
Harvard Business School - Executive Fellow(2021 to 2024)
Bakkt - Chief Revenue Officer (IPO 2021 on NYSE)(2021 to 2022)
Digimarc - Corporate Board Director, Chair of Compensation Committee (Nasdaq: DMRC)(2021 to 2022)
PwC - Partner, PwC and Chief Revenue Officer PwC New Ventures(2017 to 2021)
Bill.com - SVP Sales, Customer Success & Partnerships / CRO (IPO 2019)(2014 to 2016)
Oracle - Group Vice President (Taleo acquired by Oracle 2012)(2010 to 2013)
LexisNexis - Global VP Corporate Strategy + GM roles(2002 to 2010)
Neoforma.com (Acquired) - Head of Business Development (IPO 2000)(1999 to 2002)

What Are Sheela Zemlin's Key Achievements?

Chief Revenue Officer at PagerDuty

Appointed in August 2023, Sheela leads all global go-to-market functions, including sales, customer success, support, services, and partnerships, to drive PagerDuty's revenue growth and market leadership in digital operations management.

Chief Revenue Officer at Grafana Labs

Led Grafana Labs' global revenue generation efforts, including sales, customer success, and solutions engineering, contributing to the company's rapid growth in the open-source observability platform market (May 2022 - June 2023).

Chief Revenue Officer at Bill.com

Successfully scaled Bill.com's sales organization and go-to-market strategies, significantly contributing to its revenue growth and market penetration in the B2B financial automation space (October 2020 - May 2022).

VP, Global Sales & Business Operations at Atlassian

Played a pivotal role in Atlassian's significant growth phase (2013-2018), leading global sales strategy, operations, and enablement, contributing to the company's expansion and successful IPO.

Board Member at Appfire

Serves as a Board Member at Appfire since January 2023, providing strategic guidance and leveraging her extensive go-to-market expertise to support the company's growth in the enterprise software ecosystem.

What's Sheela Zemlin's Educational Background?

MBA, General Management

Harvard Business School

BA, Operations Management (Lean Manufacturing and Supply Chain)

Michigan State University

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Notable news
Hiring actively
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Company Overview

Smart Energy Water
Total employees1250
HeadquartersIrvine
Founded2009

Smart Energy Water (SEW) is a global software-as-a-service (SaaS) company that provides AI-powered cloud platforms for energy, water, and gas utilities. Their solutions aim to enhance customer experience, improve operational efficiency, and drive digital transformation for utility providers worldwide, focusing on areas like customer self-service, mobile workforce management, billing, and data analytics. SEW helps utilities connect with their customers in a more modern, digital, and personalized way.

Smart Energy Water Funding Information
Unknown - Total Funding Raised
$15M - Most recent funding amount
5 - Number of funding rounds
26 Oct, 2022 - Latest funding round
Lead Investors:
Georgian Partners
The Public Investment Fund (PIF)
Avista Corp
Emerald Technology Ventures

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