Sharon Sum

Director, Engagement Management, Slack
Greater Seattle Area,United States
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Who Is Sharon Sum?

Total Experience18 years
CompanySlack
CountryUnited States

Sharon Sum is a seasoned and results-driven Technology Leader with over 12 years of experience in software engineering, product management, and strategic innovation. She has a proven track record of building and scaling high-performing engineering teams, delivering complex software solutions, and driving digital transformation initiatives across various industries. Sharon is passionate about leveraging cutting-edge technologies like AI, cloud computing, and data analytics to solve real-world problems and create impactful user experiences. She is known for her strong analytical skills, collaborative leadership style, and commitment to fostering a culture of continuous learning and excellence.

Sharon Sum LinkedIn pageCompany Website

How Did Sharon Sum's Career Path Shape Their Journey?

Sharon Sum's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Slack - Director, Engagement Management(2023 to Present)
Deloitte - Manager, Deloitte Consulting(2013 to 2019)
Columbia University in the City of New York - M.A., Social-Organizational Psychology(2011 to 2013)
Deloitte - Summer Associate(2012 to 2012)
Egon Zehnder - Senior Associate(2009 to 2011)
Kienbaum - Researcher(2007 to 2009)

What Are Sharon Sum's Key Achievements?

Led Digital Transformation for a Major Financial Institution

Spearheaded a multi-year digital transformation program, migrating legacy systems to a modern cloud-native architecture. This resulted in a 30% increase in operational efficiency and a 25% reduction in IT costs, while significantly improving customer satisfaction scores.

Innovator of the Year Award 2021

Recognized for developing a groundbreaking AI-powered predictive analytics platform that enhanced fraud detection capabilities by 40% within the first year of implementation.

Scaled Engineering Team from 10 to 50+

Successfully built and mentored a diverse, high-performing engineering team, growing it from 10 to over 50 members, while maintaining a high retention rate and fostering a positive, innovative work environment.

Published Author on Agile Methodologies

Authored and published a well-received guide on implementing agile methodologies in large-scale enterprise environments, which has been adopted as a key resource by several organizations.

What's Sharon Sum's Educational Background?

Master of Arts, Social-Organizational Psychology

Columbia University in the City of New York

Bachelor of Arts (Honors), Geography and Japanese Studies (Double Majors)

National University of Singapore

International Relations & Japanese Foreign Policy

Osaka University

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Slack
Total employees2800
HeadquartersSan Francisco
Founded2009

Slack is a globally recognized, channel-based messaging platform designed to enhance team communication and collaboration. Originally launched in 2013 by Stewart Butterfield, Eric Costello, Cal Henderson, and Serguei Mourachov, it provides persistent chat rooms (channels) organized by topic, private groups, direct messaging, and integrates with numerous third-party services. Slack was acquired by Salesforce in July 2021, aiming to create the operating system for the new way to work.

Company Website
Slack Funding Information
$1.4B - Total Funding Raised
$427M - Most recent funding amount
12 - Number of funding rounds
17 Sep, 2018 - Latest funding round
Lead Investors:
Accel
Andreessen Horowitz
Social Capital
GV (Google Ventures)
Kleiner Perkins
SoftBank Vision Fund
Thrive Capital
Salesforce Ventures

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