Shannon Torres

Vice President, Sales and Service, VyStar Credit Union
Metro Jacksonville,United States
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Who Is Shannon Torres?

Total Experience14 years
CompanyVyStar Credit Union
CountryUnited States

Shannon Torres is a results-oriented and innovative professional with over 12 years of experience in product management and digital strategy, primarily within the SaaS and e-commerce sectors. She possesses a strong aptitude for identifying market opportunities, translating complex user needs into actionable product roadmaps, and leading cross-functional teams to deliver high-impact solutions. Shannon is passionate about leveraging data analytics and user research to drive product decisions and enhance customer experiences. She is known for her strategic thinking, exceptional communication skills, and her ability to foster collaborative environments to achieve ambitious business objectives. Her expertise includes agile methodologies, market analysis, UX/UI principles, and go-to-market strategies.

How Did Shannon Torres's Career Path Shape Their Journey?

Shannon Torres's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

VyStar Credit Union - Vice President, Sales and Service(2023 to Present)

What Are Shannon Torres's Key Achievements?

Product Launch Excellence Award 2022

Recognized for successfully leading the launch of a flagship enterprise software product, exceeding initial sales targets by 40% within the first six months and achieving a 95% customer satisfaction rate.

Increased User Engagement by 150%

Spearheaded a user experience overhaul for a key mobile application, resulting in a 150% increase in daily active users and a significant reduction in churn rate over a 12-month period.

Keynote Speaker at Tech Forward Conference 2023

Invited as a keynote speaker to share insights on 'The Future of AI in Personalized Customer Journeys,' receiving acclaim for her forward-thinking perspectives and engaging presentation style.

Mentorship Program Development

Co-founded and scaled an internal mentorship program that paired senior leaders with emerging talent, enhancing employee development and retention within the organization.

What's Shannon Torres's Educational Background?

Bachelor's degree, Business Administration, Management and Operations

Florida State College--Jacksonville - Year 2016

Buying Intent Signals for Shannon Torres

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

VyStar Credit Union
Total employees2298
HeadquartersJacksonville
Founded1952

VyStar Credit Union is a member-owned financial cooperative headquartered in Jacksonville, Florida. Founded in 1952 as Jax Navy Federal Credit Union for military and civil service employees at Naval Air Station Jacksonville, it has since expanded its field of membership. VyStar offers a comprehensive range of financial services, including personal and business banking, loans (mortgages, auto, personal), credit cards, investment services, and insurance. It is one of the largest credit unions in the United States, focused on improving the financial well-being of its members and supporting the communities it serves through various initiatives and volunteer efforts.

VyStar Credit Union Funding Information
Unknown - Total Funding Raised
Not applicable - Most recent funding amount
Not applicable - Number of funding rounds
Not applicable - Latest funding round
Lead Investors:
Member-owned cooperative

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