Shami Ahmed PMP, ITIL, SAFe 5 Agilist, SRE

Vice President of Technology, Bank of America
Monmouth Junction, New Jersey,United States
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Who Is Shami Ahmed PMP, ITIL, SAFe 5 Agilist, SRE?

Total Experience19 years
CompanyBank of America
CountryUnited States

Shami Ahmed is a highly accomplished and results-oriented technology leader with over 15 years of extensive experience in project management, IT service management, agile transformation, and site reliability engineering. Holding prestigious certifications including PMP, ITIL, SAFe 5 Agilist, and SRE, Shami possesses a unique blend of skills to drive complex technical projects, optimize IT operations, foster agile cultures, and ensure robust, scalable, and reliable systems. Shami has a proven track record of leading cross-functional teams, delivering strategic initiatives on time and within budget, and championing continuous improvement to achieve business objectives in fast-paced, dynamic environments. Adept at stakeholder management, risk mitigation, and leveraging data-driven insights to enhance performance and user satisfaction.

How Did Shami Ahmed PMP, ITIL, SAFe 5 Agilist, SRE's Career Path Shape Their Journey?

Shami Ahmed PMP, ITIL, SAFe 5 Agilist, SRE's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Bank of America - Vice President of Technology(2024 to Present)
Fannie Mae - Sr Project Manager (2017 to 2024)
Otsuka Pharmaceutical Companies (U.S.) - Senior Project Manager(2016 to 2017)
World Bank Group - Program Manager(2015 to 2016)
IFC - International Finance Corporation - Program manager(2014 to 2015)
Health Care Services Corporation (BlueCross BlueShield, IL) - Program Manager(2012 to 2014)
Pfizer - Program Manager(2010 to 2012)
Merck - Program Manager(2008 to 2010)
Ameriprise Financial Services, LLC - Delivery Manager(2007 to 2008)

What Are Shami Ahmed PMP, ITIL, SAFe 5 Agilist, SRE's Key Achievements?

Led Enterprise-Wide Agile Transformation

Successfully championed and implemented SAFe 5 framework across multiple development teams, resulting in a 30% increase in deployment frequency and a 20% reduction in lead time for new features over 18 months.

Optimized IT Service Delivery with ITIL

Redesigned IT service management processes based on ITIL best practices, improving incident resolution times by 25% and increasing overall user satisfaction scores by 15% for critical business applications.

Enhanced System Reliability and Scalability (SRE)

Established SRE principles and practices for a suite of high-traffic services, achieving 99.99% availability and reducing mean time to recovery (MTTR) by 40% through proactive monitoring and automation.

Delivered Critical PMP-Certified Project Portfolio

Managed a portfolio of strategic IT projects valued at over $10M, consistently delivering projects within scope, on schedule, and under budget, leading to significant business value realization and enhanced operational efficiency.

What's Shami Ahmed PMP, ITIL, SAFe 5 Agilist, SRE's Educational Background?

MBA, Marketing

BSMED- Bharathiar school of Management and Entrepreneurship development

Bachelor of Engineering - BE

Bharathiar University

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Company Overview

Bank of America
Total employees213000
HeadquartersCharlotte
Founded1923

Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,800 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users.

Bank of America Stock Information
Bank of America, Inc. is listed on the New York Stock Exchange under the ticker symbol BAC. The company went public on August 5, 1969

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