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Shaleen Gupta
Mumbai, Maharashtra,India
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Find Shaleen Gupta's PhoneWho Is Shaleen Gupta?
Shaleen Gupta is the Chief Technology Officer (CTO) at Observe.AI, a leader in AI-powered conversation intelligence for contact centers. With over 15 years of experience in the technology sector, Shaleen is responsible for driving the company's technology vision, strategy, and execution. He leads a global team of engineers and data scientists to build and scale Observe.AI's innovative platform. Shaleen is passionate about leveraging artificial intelligence, machine learning, and cloud technologies to solve complex business problems and enhance customer experiences. Prior to Observe.AI, he held significant engineering leadership roles at various technology companies, demonstrating a strong track record in building enterprise-grade software and high-performing teams.
How Did Shaleen Gupta's Career Path Shape Their Journey?
Shaleen Gupta's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
What Are Shaleen Gupta's Key Achievements?
Technology Visionary at Observe.AI
As CTO, successfully scaled Observe.AI's technology infrastructure and engineering teams to support rapid growth and innovation, establishing the company as a leader in contact center AI.
Driving AI-Powered Product Development
Spearheaded the development and launch of key AI-driven features and products, significantly enhancing Observe.AI's platform capabilities and delivering substantial value to enterprise customers.
Building High-Performance Engineering Teams
Proven ability in recruiting, mentoring, and leading world-class engineering and data science teams, fostering a culture of innovation, collaboration, and excellence.
Expertise in Scalable Cloud Architectures
Leveraged deep expertise in cloud computing and distributed systems to build highly scalable, reliable, and secure SaaS solutions for the enterprise market.
What's Shaleen Gupta's Educational Background?
Master of Business Administration (M.B.A.), Banking, Corporate, Finance, and Securities Law
NIIT University - Year 2012
Engineer's Degree, B.E Chemical
BVP College of Engineering, Pune - Year 2003
Ssc, PCM
Modern School Lucknow - Year 2000
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Company Overview
AU SMALL FINANCE BANKAU Small Finance Bank Limited is an Indian scheduled commercial bank. It was founded as AU Financiers (India) Ltd in 1996, a non-banking finance company (NBFC), and commenced its banking operations as a Small Finance Bank (SFB) on April 19, 2017, after receiving a license from the Reserve Bank of India (RBI). The bank offers a comprehensive suite of banking products and services, including savings and current accounts, term deposits, debit cards, retail loans (like vehicle loans, business loans, home loans), wholesale banking, digital banking solutions, and third-party products like insurance and mutual funds. AU Small Finance Bank primarily focuses on serving the unbanked and underbanked customer segments in rural and semi-urban areas, alongside offering services to urban customers and MSMEs.
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