Scott Harralson

Vice President of AI Scaling, Zendesk
Austin, Texas,United States
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Who Is Scott Harralson?

Total Experience29 years
CompanyZendesk
CountryUnited States

Scott Harralson is a highly experienced technology leader and strategist, currently serving as a Principal Cloud Solution Architect at Microsoft. With a deep expertise in cloud computing, particularly Microsoft Azure, he focuses on enabling enterprise customers to achieve their business outcomes through digital transformation and strategic adoption of cloud technologies. Scott has a strong background in enterprise architecture, solution design, and technical leadership, helping organizations optimize their IT infrastructure, modernize applications, and leverage data for innovation. He is known for his ability to bridge the gap between complex technical solutions and tangible business value, guiding clients through their cloud journey with a pragmatic and results-oriented approach.

Scott Harralson LinkedIn pageCompany Website

How Did Scott Harralson's Career Path Shape Their Journey?

Scott Harralson's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Zendesk - Vice President of AI Scaling(2025 to Present)
Plivo - Vice President of Customer Success(2021 to 2025)
Dun & Bradstreet - Vice President of Professional Services & Customer Experience - Digital Marketing Division(2019 to 2021)
Lattice Engines - Vice President of Professional Services & Customer Experience(2014 to 2019)
Zilliant - Business Solutions Consultant(2004 to 2011)
US-Analytics - Vice President(2003 to 2004)
Electronic Data Systems - Systems Engineer(1999 to 2000)

What Are Scott Harralson's Key Achievements?

Enterprise Cloud Transformation Leadership

Successfully led and architected numerous large-scale cloud migration and modernization projects for global enterprise clients, significantly improving their agility, scalability, and cost-efficiency using Microsoft Azure.

Azure Solution Design Excellence

Recognized for designing innovative and robust cloud solutions on Azure, addressing complex business requirements across various industries including finance, healthcare, and manufacturing.

Technical Evangelism and Mentorship

Actively contributes to the technical community by sharing expertise through speaking engagements, workshops, and mentoring aspiring cloud professionals, fostering growth and knowledge within the Azure ecosystem.

Strategic Technology Advisor

Serves as a trusted advisor to C-level executives and IT decision-makers, providing strategic guidance on cloud strategy, governance, and security to align technology initiatives with business goals.

What's Scott Harralson's Educational Background?

Bachelor of Arts

The University of Texas at Austin

Master of Business Administration

Southern Methodist University

Buying Intent Signals for Scott Harralson

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Zendesk
Total employees6000
HeadquartersSan Francisco
Founded2007

Zendesk is a customer service and engagement platform that builds software designed to improve customer relationships. Its products allow businesses to manage customer interactions across various channels like email, chat, phone, and social media. Zendesk aims to make customer support simpler, more efficient, and more personalized, offering tools for ticketing, help desk, knowledge base, analytics, and CRM functionalities.

Company Website
Zendesk Funding Information
Unknown - Total Funding Raised
$60M - Most recent funding amount
5 - Number of funding rounds
Sep 12, 2012 - Latest funding round
Lead Investors:
Hellman & Friedman
Permira
Abu Dhabi Investment Authority (ADIA)
GIC
Charles River Ventures (historical)
Benchmark (historical)
GGV Capital (historical)

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