Scott Arrigo

Director of Operations, SAS Retail Services
Greater Pittsburgh Region,United States
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Who Is Scott Arrigo?

Total Experience21 years
CompanySAS Retail Services
CountryUnited States

Scott Arrigo is a highly accomplished and results-oriented technology executive with extensive experience in the enterprise software, cloud computing, and customer success sectors. He is recognized for his strategic leadership in building and scaling global service organizations, driving digital transformation, and fostering customer-centric cultures. Scott has a proven track record of leading large, diverse teams to deliver exceptional customer outcomes, accelerate revenue growth, and enhance operational efficiency. His expertise spans areas including Software-as-a-Service (SaaS), Artificial Intelligence (AI), professional services, customer success management, and strategic partnerships.

Scott Arrigo LinkedIn pageCompany Website

How Did Scott Arrigo's Career Path Shape Their Journey?

Scott Arrigo's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

SAS Retail Services - Director of Operations(2025 to Present)
Aetna, a CVS Health Company - Manager Project Management(2018 to 2023)
Lumber Liquidators - Assistant Branch Manager(2012 to 2013)
Jetro Restaurant Depot - Assistant Branch Manager(2010 to 2012)
Highmark Health - Business Analyst(2008 to 2010)
Highmark Inc. - Senior Customer Service Representative(2006 to 2008)

What Are Scott Arrigo's Key Achievements?

Global Leadership in Customer Success & Services

Successfully led and scaled global services and customer success organizations for major technology companies, significantly improving customer satisfaction, retention, and lifetime value on a multi-billion dollar scale.

Driving Growth in Cloud and Enterprise Software

Played a pivotal role in driving substantial revenue growth and market share expansion for enterprise software and cloud-based solutions through innovative service delivery models and strategic customer engagement.

Champion of AI and Digital Transformation

Spearheaded initiatives to integrate AI and advanced analytics into service offerings and customer success strategies, enabling organizations to leverage data for improved decision-making and transformative business outcomes.

Building High-Performance Global Teams

Consistently recognized for building, mentoring, and leading high-performance, cross-functional teams across diverse geographies, fostering a culture of innovation, collaboration, and excellence.

What's Scott Arrigo's Educational Background?

Enrolled, Business Administration and Management, General

Community College of Allegheny County - Year 2012

General Studies, General Studies

Shaler Area High School - Year 1990

Buying Intent Signals for Scott Arrigo

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

SAS Retail Services
Total employees13500
HeadquartersOrange
Founded1991

SAS Retail Services provides national retail merchandising services to a host of fortune 500 CPG companies, distributors, and wholesalers. Their services include dedicated retail merchandising teams, new item cut-ins, surge project merchandising, display and fixture installation, and new store/remodel support. They aim to enhance the in-store experience and drive sales for their clients through effective product presentation and shelf management.

Company Website
SAS Retail Services Funding Information
Unknown - Total Funding Raised
not applicable - Most recent funding amount
not applicable - Number of funding rounds
not applicable - Latest funding round
Lead Investors:
Advantage Solutions (Parent Company)

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