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Sarah-Jane Pilling is a highly accomplished and experienced product leader with approximately 18 years of experience, renowned for her strategic vision and user-centric approach, particularly within the fintech and digital product sectors. She has a proven track record of building, launching, and scaling innovative digital products, leading high-performing cross-functional teams, and driving significant business growth. Her expertise lies in product strategy, agile development, customer experience design, and fostering a culture of innovation. She has held influential leadership roles at pioneering companies such as Monzo, Starling Bank, and currently at Sainsbury's as Director of Product, consistently delivering impactful solutions that meet both user needs and business objectives.
Sarah-Jane Pilling's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Played a pivotal role in shaping and scaling product offerings at leading challenger banks like Monzo (as Head of Product) and Starling Bank (as Head of Product), contributing significantly to their market disruption, user acquisition, and the development of customer-loved features.
Currently Director of Product at Sainsbury's, leading large-scale product initiatives and digital transformation efforts for a major retail group, focusing on enhancing customer experiences across various platforms.
Consistently championed a deeply customer-centric approach to product development, utilizing data, user research, and iterative design to create intuitive, valuable, and impactful digital solutions across various industries.
Known for building, mentoring, and leading high-performing product teams, fostering environments of collaboration, psychological safety, and continuous learning that empower individuals to deliver their best work.
Lancaster University - Year 1994
Lancaster University - Year 1990
Highperformr Signals uncover buying intent and give you clear insights to target the right people at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
eXPD8 is a leading field marketing and retail support services company based in the UK. They specialize in providing merchandising, auditing, compliance, and promotional execution services for brands and retailers across various sectors including grocery, entertainment, and FMCG. Their large, flexible field team helps clients optimize product visibility, ensure promotional compliance, and gather crucial in-store intelligence to drive sales and enhance brand presence at the point of purchase.
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