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Sachin Gandhi is the Chief Executive Officer (CEO) of ServiceMax, a PTC technology, a recognized leader in cloud-native, mobile-first field service management solutions. With over two decades of experience in the enterprise software industry, Sachin has a strong track record in product strategy, innovation, and scaling SaaS businesses. Prior to becoming CEO in November 2023, he served as ServiceMax's Chief Product Officer, driving the vision and execution of their product portfolio. His career also includes significant leadership roles at GE Digital, SAP, and Oracle, where he focused on digital transformation, IoT, and enterprise applications. Sachin is passionate about leveraging technology like AI and cloud computing to help organizations optimize their service operations and deliver exceptional customer experiences. He is known for his customer-centric approach and his ability to build and lead high-performing teams.
Sachin Gandhi's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Appointed CEO of ServiceMax in November 2023, leading the company's strategy and operations in the competitive field service management market under PTC's ownership.
As Chief Product Officer at ServiceMax prior to becoming CEO, he was instrumental in shaping the product strategy, driving innovation in areas like Asset 360, and enhancing the platform's capabilities to meet evolving customer needs.
Held key leadership positions at GE Digital (VP Product Management for ServiceMax & Asset Performance Management), SAP (VP, Product Management for CRM & Customer Experience), and Oracle (Director, Product Management), contributing significantly to enterprise software development and market strategy.
Successfully contributed to the growth and market leadership of various enterprise SaaS products throughout his career, demonstrating expertise in product development, go-to-market strategies, and customer engagement.
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Exela Technologies is a global business process automation (BPA) company, serving over 4,000 customers across more than 50 countries, including many Fortune® 100 companies. They provide a suite of software and services that help organizations digitize workflows, automate tasks, and manage information more efficiently. Key areas of focus include finance and accounting automation (like invoice processing and payment services), human capital management, and industry-specific solutions for sectors such as banking, healthcare, insurance, and the public sector. Their aim is to help businesses reduce costs, improve productivity, enhance customer experiences, and make data-driven decisions by transforming their manual and paper-based processes into streamlined digital operations.
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