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Ryan Gerbrandt is a distinguished leader in the technology sector, currently serving as the Vice President of Technical Account Management and Customer Success at Ansys, a global leader in engineering simulation software. With over two decades of experience, he has a strong background in fostering customer relationships, driving software adoption, and ensuring clients achieve maximum value from complex technical solutions. Ryan is known for his strategic approach to building and scaling customer-centric organizations, leading global teams to deliver exceptional support and technical guidance. His expertise spans customer success strategy, technical sales, account management, and operational excellence within the software industry, particularly focusing on simulation and analysis tools that drive innovation across various engineering disciplines.
Ryan Gerbrandt's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Successfully leads and scales Ansys's global Technical Account Management and Customer Success organizations, significantly enhancing customer satisfaction, retention, and value realization from Ansys's product portfolio.
Instrumental in developing and implementing innovative customer engagement models and success plans tailored to diverse industry needs, driving deeper adoption and integration of Ansys solutions within client enterprises.
Championed a customer-first culture across technical and support teams, fostering an environment focused on proactive problem-solving and enabling customers to achieve their engineering and business objectives more effectively.
Played a pivotal role in driving substantial growth and performance improvements within key customer accounts by aligning Ansys's technical capabilities with strategic customer initiatives.
University of Manitoba - Year 2004
RRC Polytech - Year 1999
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Anterix is a wireless communications company focused on deploying, owning, and operating private Long-Term Evolution (LTE) broadband networks in the 900 MHz spectrum. Their primary customers are utilities and critical infrastructure entities, enabling them to modernize their grids, enhance security, and improve operational efficiency with secure, reliable, and resilient communication solutions. Anterix aims to empower a smarter, more resilient infrastructure for the future.
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