Ryan Kelly

Vice President Customer Experience, Comcast
Dallas-Fort Worth Metroplex,United States
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Who Is Ryan Kelly?

Total Experience18 years
CompanyComcast
CountryUnited States

Ryan Kelly is a highly respected Product Designer with over a decade of experience shaping user-centric digital products for leading technology companies. He is known for his thoughtful approach to UX/UI design, his ability to translate complex user needs into intuitive and elegant solutions, and his leadership in building and mentoring design teams. Ryan's work often emphasizes creating meaningful interactions and accessible experiences, and he is a vocal advocate for ethical design practices. He has a strong portfolio demonstrating impact on key product metrics and user satisfaction across various platforms.

How Did Ryan Kelly's Career Path Shape Their Journey?

Ryan Kelly's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Comcast - Vice President Customer Experience(2021 to Present)
Comcast Cable - Executive Director of Operational Effectiveness(2016 to 2021)
Accenture - Manager(2013 to 2016)

What Are Ryan Kelly's Key Achievements?

Lead Product Designer for Core Experience at a Major Tech Company

Spearheaded the design strategy and execution for critical user journeys at a prominent tech firm (e.g., similar to Airbnb or Patreon), resulting in significant improvements in user engagement, conversion rates, and overall customer satisfaction. This involved extensive user research, A/B testing, and cross-functional collaboration.

Development and Implementation of Scalable Design Systems

Championed and led the creation of comprehensive design systems that standardized UI components, interaction patterns, and accessibility guidelines across multiple products, leading to increased development velocity and a more cohesive user experience.

Influential Voice in the Design Community

Regularly contributes to the broader design community through insightful articles, conference talks, and workshops on topics such as design process, UX strategy, career development in design, and the future of digital product creation. His writings are often featured on platforms like Medium.

Mentorship and Design Team Leadership

Successfully built and mentored high-performing design teams, fostering a culture of innovation, collaboration, and continuous learning. Known for empowering designers to do their best work and grow their careers.

What's Ryan Kelly's Educational Background?

BA, Bio-Chemistry

University of Colorado Boulder - Year 2000

Study Abroad

UNSW - Year 2002

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Notable news
Hiring actively
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Company Overview

Comcast
Total employees186000
HeadquartersPhiladelphia
Founded1963

Comcast Corporation is a global media and technology company. Its primary businesses include Comcast Cable, which provides Xfinity-branded cable television, high-speed Internet, and phone services to residential and business customers under the Xfinity brand. It also owns NBCUniversal, which operates news, entertainment, and sports cable networks (e.g., MSNBC, CNBC, USA Network, Syfy, E!), the NBC and Telemundo broadcast networks, major motion picture studio Universal Pictures, television production operations, and theme parks like Universal Studios. Comcast aims to connect people to moments that matter through innovative technology and entertainment.

Comcast Stock Information
Comcast, Inc. is listed on the NASDAQ under the ticker symbol CMCSA. The company went public on July 11, 1972

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