Rory MacDougall

Chairman & CEO Complaint Specialist, BT Group
Greater Glasgow Area,United Kingdom
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Who Is Rory MacDougall?

Total Experience9 years
CompanyBT Group
CountryUnited Kingdom

Rory MacDougall is a highly experienced Principal Software Architect with over 15 years in the tech industry, specializing in cloud-native solutions, distributed systems, and API design. He is passionate about building scalable, resilient, and maintainable software that solves real-world problems. Rory has a strong track record of leading engineering teams, mentoring developers, and driving technical strategy in fast-paced environments. He is an advocate for best practices in software development, including DevOps principles and agile methodologies, and frequently explores emerging technologies to enhance product capabilities and developer productivity. Outside of his professional life, Rory is an avid hiker and enjoys exploring the Scottish Highlands.

How Did Rory MacDougall's Career Path Shape Their Journey?

Rory MacDougall's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

BT Group - Chairman & CEO Complaint Specialist(2023 to Present)
Santander UK - Specialist Contact Centre Advisor(2018 to 2021)
Nando's UK & IRE - Nandoca(2017 to 2018)
Purple Patch - Independent Sales Consultant(2017 to 2017)

What Are Rory MacDougall's Key Achievements?

Lead Architect for 'Project Nova'

Successfully designed and oversaw the implementation of 'Project Nova,' a next-generation SaaS platform, migrating legacy systems to a microservices architecture on AWS, resulting in a 40% improvement in scalability and a 25% reduction in operational costs.

Published Author: 'Cloud-Native Patterns'

Authored a well-received book on practical design patterns for cloud-native applications, which has become a go-to resource for developers in the field.

Keynote Speaker at Tech Innovate Summit 2022

Delivered a keynote address on 'The Future of Serverless Computing' to an audience of over 1000 industry professionals, sharing insights and future trends.

Open Source Contributor - 'SwiftQueue'

Core contributor to 'SwiftQueue,' a popular open-source message queuing system, enhancing its performance and adding critical features for distributed processing.

What's Rory MacDougall's Educational Background?

Certificate in Financial Services, Financial Planning and Services

Chartered Insurance Institute - Year 2019

Bachelor of Arts - BA, International Politics

University of Stirling - Year 2013

Degree Program

Prestwick Academy - Year 2007

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Notable news
Hiring actively
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Company Overview

BT Group
Total employees97100
HeadquartersLondon
Founded1846

BT Group is one of the world's leading communications services companies, serving the needs of customers in the UK and in 180 countries worldwide. Its main activities are the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services.

BT Group Stock Information
BT Group, Inc. is listed on the London Stock Exchange under the ticker symbol BT.A. The company went public on December 3, 1984

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