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Rick Mayes
Palm Bay, Florida,United States
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Find Rick Mayes's PhoneWho Is Rick Mayes?
Rick Mayes is a highly accomplished senior executive with extensive experience in the technology industry, particularly in global services, go-to-market strategy, customer success, and operations. He currently serves as Senior Vice President, Global Services and Support GTM Strategy and Operations at VMware. Throughout his career, Rick has demonstrated a strong ability to lead large, diverse global teams, drive transformational change, and deliver significant business outcomes. He is known for his strategic thinking, operational excellence, and a customer-centric approach, focusing on helping organizations leverage technology to achieve their business objectives and accelerate digital transformation. His expertise spans cloud computing, enterprise software, and IT services, with a proven track record of enhancing customer experience and operational efficiency.
How Did Rick Mayes's Career Path Shape Their Journey?
Rick Mayes's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
What Are Rick Mayes's Key Achievements?
Leadership in Global Services Transformation
Spearheaded major transformation initiatives within global services organizations at leading tech companies, resulting in improved customer satisfaction, operational efficiency, and revenue growth. This includes optimizing service delivery models and implementing innovative GTM strategies.
Driving Customer Success and Adoption
Championed and scaled customer success programs designed to ensure clients maximize the value of their technology investments, leading to increased product adoption, higher retention rates, and stronger customer advocacy.
Strategic Go-To-Market Development
Developed and executed comprehensive go-to-market strategies for new service offerings and solutions, successfully penetrating new market segments and expanding existing customer footprints in the enterprise technology space.
Operational Excellence and Scalability
Implemented robust operational frameworks and best practices that enabled global services and support teams to scale effectively, manage growth, and consistently deliver high-quality outcomes for a diverse international client base.
What's Rick Mayes's Educational Background?
BLS, Computer Science
University of Mary Washington - Year 1990
Master's degree, Computer Information Systems
Florida Institute of Technology - Year 2016
Graduated, General Business
North Thurston High Schoool - Year 1963
Buying Intent Signals for Rick Mayes
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Company Overview
Sharp DecisionsSharp Decisions is a U.S.-based technology consulting and services company with a strong focus on providing innovative solutions in data analytics, cloud services, and IT staffing. They are particularly recognized for their V.E.T.S. (Vocational, Education, and Training for Service members) Program, which trains and employs military veterans for technology careers, helping them transition into the civilian workforce. Their services cater to various industries, aiming to solve complex business challenges through technology.
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