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Ravi Rathinam is a seasoned product and technology executive with over two decades of experience in building and scaling enterprise SaaS products and high-performing global teams. He is recognized for his strategic leadership in product development, innovation, and go-to-market strategies, particularly within the B2B software industry. Ravi has a strong background in customer success, product experience, AI/ML applications, and cloud technologies. He is passionate about creating customer-centric solutions that drive business value and has a proven track record of transforming product visions into market-leading realities. He has held significant leadership roles, including Chief Product Officer and EVP of Engineering, demonstrating his capability in managing large, distributed engineering and product organizations.
Ravi Rathinam's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Successfully led and scaled global product management, design, and engineering teams at Gainsight, fostering a culture of innovation, agility, and execution excellence, contributing significantly to the company's growth as a leader in Customer Success.
Spearheaded the strategy, development, and launch of multiple market-leading SaaS product lines and features, including AI-driven insights and customer experience management tools, which received industry recognition and drove substantial revenue growth.
Recognized as a thought leader in the Customer Success and Product Management domains, frequently speaking at industry conferences and contributing to publications on topics like product-led growth, AI in SaaS, and building customer-centric products.
Played a key role in identifying, evaluating, and integrating strategic acquisitions to expand product capabilities and market reach, ensuring seamless technology and team assimilation.
Indian Institute of Management Bangalore - Year 2011
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Fincare Small Finance Bank is a 'digital-first' Small Finance Bank (SFB) that commenced banking operations in July 2017, after receiving its final license from the Reserve Bank of India. Headquartered in Bengaluru, the bank focuses on providing financial services to the unbanked and underbanked populations, especially in rural and semi-urban areas. Its offerings include a range of deposit products, loan products (such as microloans, gold loans, loans against property), and digital banking solutions, aiming to make banking simple, accessible, and transparent for its customers. Fincare SFB evolved from the microfinance institution Disha Microfin.
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