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Raja Garine is a distinguished engineering leader with over two decades of comprehensive experience in software development, product innovation, and technology leadership, primarily focusing on enterprise-scale AI and SaaS platforms. Currently, as the Head of Engineering at Kore.ai, he is instrumental in driving the technical vision, strategy, and execution for their leading-edge conversational AI and digital CX platforms. Raja possesses deep expertise in Natural Language Processing (NLP), machine learning, cloud computing, and building scalable, resilient systems. He is recognized for his ability to build and mentor high-performing, globally distributed engineering teams, fostering a culture of innovation, collaboration, and excellence. Throughout his career, Raja has demonstrated a strong track record of delivering complex technology solutions that solve critical business problems and enhance user experiences for Fortune 2000 companies.
Raja Garine's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Led the engineering efforts at Kore.ai to significantly advance their Experience Optimization (XO) Platform, enhancing its capabilities in NLP, dialogue management, and multi-channel integration, thereby empowering enterprises to build sophisticated virtual assistants.
Successfully scaled the engineering organization at Kore.ai by implementing agile methodologies, robust development practices, and a strong DevOps culture, leading to improved product quality and faster release cycles.
Championed the adoption and integration of cutting-edge AI and machine learning techniques into Kore.ai's product suite, resulting in more intelligent, context-aware, and personalized conversational experiences.
Played a key role in defining and executing the product and technology roadmap for enterprise-grade AI solutions, ensuring alignment with market needs and delivering substantial value to global clients across various industries.
Instrumental in attracting, developing, and retaining top engineering talent, creating a dynamic and innovative environment conducive to professional growth and technological advancement.
Osmania University - Year 2000
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Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,800 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users.
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