Rachel Nauen

Director, Communications and Events, SPS Commerce
Minneapolis, Minnesota,United States
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Who Is Rachel Nauen?

Total Experience13 years
CompanySPS Commerce
CountryUnited States

Rachel Nauen is a seasoned product strategist and user experience (UX) lead with over a decade of experience in crafting intuitive and impactful digital products. She specializes in bridging the gap between user needs, business goals, and technological possibilities. Rachel has a strong background in user research, interaction design, and leading cross-functional teams to deliver innovative solutions in SaaS, e-commerce, and mobile application domains. She is passionate about sustainable technology and advocates for ethical design principles in all her projects. Rachel is known for her data-driven approach to decision-making and her ability to mentor and inspire junior designers and product managers.

Rachel Nauen LinkedIn pageCompany Website

How Did Rachel Nauen's Career Path Shape Their Journey?

Rachel Nauen's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

SPS Commerce - Director, Communications and Events(2024 to Present)
Jamf - Director, Corporate Communications(2022 to 2024)
CareerBuilder - Corporate Communications Manager(2017 to 2018)
Allscripts - Senior Public Relations Specialist(2016 to 2017)
Capella University - Corporate Communications Specialist(2013 to 2016)
Genesis10 - Associate Consultant(2011 to 2013)

What Are Rachel Nauen's Key Achievements?

Redesign of Core SaaS Platform

Led the complete UX/UI overhaul of a flagship B2B SaaS platform, resulting in a 25% increase in user engagement, a 15% reduction in support tickets, and a 30% improvement in task completion rates within 6 months post-launch.

Launch of Award-Winning Mobile App

Spearheaded the user research, design, and launch of a consumer mobile application that received the 'Mobile Innovation of the Year' award and acquired over 500,000 active users in its first year.

Development of a Company-Wide Design System

Initiated and drove the creation of a comprehensive design system adopted by 5+ product teams, significantly improving design consistency, development efficiency, and reducing time-to-market for new features by an estimated 20%.

Keynote Speaker at 'UX Forward' Conference

Delivered a keynote presentation on 'Ethical AI in Product Design' to an audience of over 1000 industry professionals, sharing insights on responsible innovation and human-centered AI.

What's Rachel Nauen's Educational Background?

Bachelor, Journalism/Public Relations; English

Drake University - Year 2007

Degree Program

Como Park High School - Year 2004

Buying Intent Signals for Rachel Nauen

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

SPS Commerce
Total employees2300
HeadquartersMinneapolis
Founded2001

SPS Commerce is a leading provider of cloud-based supply chain management solutions, offering a comprehensive platform that connects trading partners across the retail ecosystem. They help businesses automate and optimize their order fulfillment, inventory management, and B2B communication processes, primarily through Electronic Data Interchange (EDI) and other integration technologies. Their network allows suppliers, retailers, distributors, and logistics providers to streamline operations, improve visibility, and collaborate more effectively.

Company Website
SPS Commerce Stock Information
SPS Commerce, Inc. is listed on the NASDAQ under the ticker symbol SPSC. The company went public on April 25, 2010

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