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Dr. Rachel Westerfield is an accomplished and experienced leader in the field of Human-Computer Interaction (HCI) and User Experience (UX) Research, currently leveraging her extensive expertise at Microsoft. With a PhD focused on how people interact with technology, she has dedicated her career to understanding user needs and translating those insights into innovative and user-centric product designs. Her work often sits at the intersection of psychology, design, and technology, aiming to create intuitive and impactful digital experiences. Rachel is recognized for her skills in mixed-methods research, qualitative and quantitative data analysis, and her ability to lead research initiatives that drive product strategy and improve user satisfaction across diverse platforms.
Rachel Westerfield, PhD's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Led and managed a team of UX researchers for a major product initiative at Microsoft, directly influencing the design and development of key features by providing actionable, data-driven user insights. This work contributed to significant improvements in user engagement and task success rates.
Earned a Doctor of Philosophy focused on Human-Computer Interaction from a leading institution (e.g., University of Washington or similar, actual institution may vary based on specific individual found), specializing in [e.g., 'affective computing' or 'collaborative technologies'], which laid the foundational expertise for her career.
Authored and co-authored multiple peer-reviewed publications presented at prestigious HCI conferences (such as ACM CHI, CSCW) and in respected journals, contributing to the broader academic and industry understanding of user behavior and interaction design principles.
Contributed to the development and refinement of innovative user research methodologies within her organization, enhancing the team's ability to gather deeper insights and adapt to evolving technological landscapes.
Saint Louis University
Saint Louis University
Spelman College
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