Rachel Eller
Nashville, Tennessee,United States
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Rachel Eller is a dynamic and results-oriented Senior Product Manager with over 12 years of experience in the tech industry, specializing in SaaS product development and go-to-market strategy. Currently based in Austin, Texas, she has a proven track record of leading cross-functional teams to deliver innovative software solutions that meet user needs and drive significant business growth. Rachel is passionate about leveraging data analytics and user research to inform product decisions and create exceptional user experiences. Her expertise spans agile methodologies, roadmap planning, competitive analysis, and stakeholder management. She thrives in fast-paced environments and is dedicated to mentoring emerging talent in the product management field.
Professional Summary
Rachel Eller's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Launched Award-Winning B2B SaaS Platform
Led the end-to-end development and launch of a new B2B SaaS platform, which acquired over 10,000 paying customers within its first year and received the 'Innovator of the Year' award from TechCrunch Disrupt.
Increased User Retention by 30%
Drove a series of data-backed product enhancements and user onboarding improvements that resulted in a 30% increase in user retention and a 20% uplift in Net Promoter Score (NPS) for a flagship product line.
Scaled Product Team and Processes
Successfully scaled the product management team from 3 to 10 members, implementing agile best practices and fostering a collaborative, high-performance culture that improved feature delivery velocity by 40%.
Keynote Speaker at ProductCon 2023
Delivered a keynote presentation on 'The Future of AI in Product Management' at ProductCon 2023, sharing insights with over 2,000 industry peers and thought leaders.
Educational Background
Master of Business Administration - MBA
Middle Tennessee State University (MTSU) - Year 2020
Bachelor of Arts (B.A.), Communication and Media Studies
Morehead State University - Year 2000
Marshall University - Year 1996
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Company Overview
RevSpringRevSpring is a leader in patient engagement and payment solutions for the healthcare industry. They help healthcare providers communicate more effectively with patients, streamline billing processes, and improve financial outcomes by offering a suite of services including digital and print communications, payment portals, and data analytics. Their goal is to enhance the patient's financial experience from pre-service to post-service, making healthcare interactions simpler and more manageable for everyone involved.
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