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Rachel Brown
Indianapolis, Indiana,United States
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Find Rachel Brown's PhoneWho Is Rachel Brown?
Rachel Brown is a highly accomplished Senior UX Researcher with over 10 years of experience in transforming complex user needs into intuitive and impactful digital experiences. Based in Austin, Texas, she possesses a deep passion for understanding human behavior and leveraging qualitative and quantitative research methodologies to drive product strategy and design innovation. Rachel excels in leading research initiatives, mentoring junior researchers, and collaborating closely with cross-functional teams including designers, product managers, and engineers to ensure user-centricity throughout the product development lifecycle. Her expertise spans usability testing, ethnographic studies, survey design, persona development, and journey mapping, consistently delivering actionable insights that enhance user satisfaction and business outcomes.
How Did Rachel Brown's Career Path Shape Their Journey?
Rachel Brown's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
What Are Rachel Brown's Key Achievements?
Led Foundational Research for New Product Line
Directed and executed a comprehensive foundational research study for a new enterprise software product line, identifying key user segments and unarticulated needs. The insights directly informed the product roadmap and core feature set, contributing to a successful market launch and exceeding initial adoption targets by 20%.
Established User Research Repository & Best Practices
Championed and implemented a centralized user research repository and standardized research methodologies across the organization. This initiative significantly improved knowledge sharing, reduced redundant research efforts, and empowered product teams to make more informed, data-driven decisions.
Published Paper on Ethical AI in UX Research
Co-authored and presented a peer-reviewed paper at a leading HCI conference (e.g., CHI or UXRPA) discussing ethical considerations and best practices for incorporating AI-driven tools in user research, contributing to industry dialogue on responsible innovation.
Improved User Onboarding Conversion by 30%
Identified critical pain points in the user onboarding flow through mixed-methods research and usability testing. Proposed and validated design changes that led to a 30% increase in successful onboarding completions and a 15% reduction in early-stage churn.
What's Rachel Brown's Educational Background?
Buying Intent Signals for Rachel Brown
Highperformr Signals uncover buying intent and give you clear insights to target the right people at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Company Overview
ZomatoZomato is an Indian multinational restaurant aggregator and food delivery company. It provides users with information, menus, and user-reviews of restaurants, as well as food delivery options from partner restaurants in numerous cities. Users can discover new restaurants, check ratings, read reviews, view photos, order food online for delivery, and book tables for dining out.
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